Solutions Architect

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

Summary:

“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.
As a Solutions Architect, you will serve as a trusted technical advisor and pre-/post-sales engineer supporting the C Spire Business Solutions team. You will collaborate with account executives to design, demonstrate, and deliver cloud and IT solutions that align with customer needs — translating complex technical challenges into practical, scalable, and innovative outcomes. You’ll engage directly with clients, present at industry events, develop technical documentation, and work cross-functionally with Product and Engineering teams to drive excellence across our solution offerings.

Responsibilities:

What You Will Do

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

• Partner with Client Account Executives to provide pre- and post-sales engineering support for all C Spire Business cloud and managed service offerings.

• Design, document, and propose technical and business solutions tailored to customer requirements.

• Develop and deliver compelling product demonstrations, presentations, and proof-of-concept engagements.

• Represent C Spire at customer meetings, trade shows, conferences, and industry seminars, serving as a technical subject matter expert and brand ambassador.

• Translate customer business challenges into actionable technology strategies, leveraging deep technical expertise in cloud infrastructure and managed services.

• Collaborate with Product and Engineering teams to share customer feedback, identify market opportunities, and improve existing solutions.

• Develop and deliver responses to customer RFPs, including architectural diagrams, cost models, and technical justifications.

• Author statements of work (SOWs), technical project plans, and implementation documentation with detailed service scope and deliverables.

• Maintain expertise across multiple solution domains — including Cloud (IaaS, PaaS, SaaS), networking, security, storage, and disaster recovery.

• Demonstrate an understanding of pricing structures, service delivery frameworks, and associated Service Level Agreements (SLAs).

• Stay informed of emerging technologies, vendor updates, and industry best practices to ensure C Spire maintains a cutting-edge competitive advantage.

• Perform additional duties as assigned to support business growth and customer success.

This position is an exceptional introduction to enterprise solution architecture and managed services, offering exposure to industry-leading technologies and opportunities for professional growth. From Solutions Architect, you will have a perfect springboard into all areas of C Spire Business and develop robust technical leadership skills.

Qualifications:

What You Will Bring

As a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external client experience. To support our C Spire Business Solutions team you will have an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.

In addition to that, we require:

• Bachelor’s degree in Engineering, Computer Science, Management Information Systems, or equivalent work experience.

• 5+ years of customer-facing experience in sales engineering, cloud architecture, or consulting — or equivalent experience designing enterprise IT and application-based solutions.

• In-depth knowledge of at least one (and preferably most) of the following hardware platforms: IBM, HP, Dell EMC, Cisco, Oracle/Sun, NetApp, Hitachi, Fujitsu, Brocade, Fortinet, or F5.

• Strong proficiency with at least one (and preferably most) of the following software platforms: Microsoft Operating Systems (desktop/server), Exchange, SQL, Citrix, VMware, UNIX/Linux, Oracle, MySQL, or Office 365.

• Knowledge of Cloud computing and managed service delivery models, including IaaS, PaaS, and SaaS.

• Familiarity with Business Continuity and Disaster Recovery concepts, architectures, and replication technologies.

• Excellent communication and presentation skills, with the ability to translate complex technical information into business-friendly terms.

• Strong customer relationship and consultative skills with a focus on collaboration and results.

We will give special consideration to candidates who have:

• Current industry certifications such as Microsoft Azure, AWS, Veeam, Zerto, Dell EMC, VMware, or Cisco.

• Hands-on experience with enterprise networking, storage, and virtualization technologies.

• Demonstrated success in managed services or solution design roles.

• Experience with service delivery, pricing structure analysis, or SLA management.

• Ability to develop a thorough understanding of C Spire’s business processes and technical environment.

What You Will Gain

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:

• Competitive Compensation Package

• Blue Cross Blue Shield Health Insurance

• Tuition Assistance Programs

• Complimentary Wireless Service & Device*

• 401k Match

• Teladoc Telemedicine

• WellBeacon Wellness Program

• Paid Talent Referral Opportunities

• Tailored learning paths for every position

Physical Requirements and Working Conditions

Must be able to sit for long periods and use computer keyboard and/or mouse while viewing a computer screen. This position requires up to 50% travel to customer sites, conferences, and events. Must be able to work flexible hours based on client and project needs.

Complimentary wireless service and device available to team members in our wireless footprint.