Solutions Architect (USA)

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

Join our Customer Success team as a Solution Architect and help design, demonstrate, and operate world-class Kubernetes and cloud-native solutions for customers across the Americas, working with a driven team of Technical Account Managers and Client Partners.

• Deep expertise in Kubernetes administration and hands-on operations
• Strong proficiency in at least one major public cloud platform (AWS, GCP, or Azure)
• Scripting skills (Python, Bash, PowerShell, etc.) for automation and demos
• Familiarity with Infrastructure as Code (Terraform, Crossplane, Pulumi), CI/CD pipelines (ArgoCD), and reporting/monitoring solutions (Grafana, Prometheus, DataDog)
• Experience in cluster auditing, workload tuning, and optimisation planning
• Ability to deliver technical enablement and integrate external tools (IaC, CI/CD, reporting)
• Outstanding analytical, troubleshooting, and problem-solving abilities
• Excellent verbal and written communication skills—you can explain technical concepts clearly
• Ability to work independently or collaboratively in customer-facing, engineering-driven environments
• Prior experience working directly with customers on engineering projects
• Kubernetes Developer or Administrator certifications (CKA/CKAD)
• Experience with Helm charts, Kubernetes custom deployments, or operators
• Familiarity with observability tools (Prometheus, Grafana, Elastic Search, Loki, DataDog)
• Programming experience (Golang, Java, C++)
• Working knowledge of REST APIs

• Collaborate closely with customers to understand their technical requirements and deliver tailored engineering solutions
• Help customers design, deploy, and maintain Kubernetes environments for diverse use cases
• Lead the optimisation journey: audit clusters, develop optimisation plans, and implement workload-specific tuning
• Deliver custom solutions, including customer-specific code and niche fixes (e.g., startup scripts, uncommon pod mutations, unique workload configurations)
• Provide technical enablement by integrating external tools and frameworks
• Apply Kubernetes best practices, fixing client configurations, improving workload setups, defining topology constraints, affinities, and optimizing for cross-AZ cost efficiency
• Develop scripts and tooling to showcase platform capabilities and solve real-world problems
• Partner with customer teams to troubleshoot and resolve onboarding or operational challenges
• Work with the development team to translate customer feedback into product improvements

• Join a fast-growing company at the forefront of cloud-native automation and Kubernetes technology.
• Enjoy a flexible, remote-first global environment.
• 401(k) retirement plan 100% company match on employee contributions up to 6% of pay (available after 3 months of employment).
• Access UnitedHealthcare plans including medical, dental, and vision coverage.
• Equity options.
• Learning budget for your professional and personal growth.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
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