As a Solutions Architect, you'll collaborate with sales to design tailored solutions, guide customer onboarding, and provide technical presentations while staying ahead of industry trends.
🌎 About Us
Unstructured is the industry leader in ETL for LLMs—powering the next wave of generative AI. In just two years, we’ve raised $65M+ from top-tier investors like Menlo Ventures, Bain Capital, Databricks, Nvidia, Microsoft, and IBM.
Our open-source toolkit has been downloaded over 36 million times, with adoption by 50,000+ companies—including nearly half the Fortune 500. We just launched our Serverless API in June (already processing millions of pages!) and are rolling out our no-code RAG transformation platform in August.
Our mission? Empowering enterprises and the USG with actionable intelligence from PDFs, docs, emails, images, and more.
🧩 About the Role – Solutions Architect (Pre-Sales)
We’re hiring a Solutions Architect to join our fast-growing Pre-Sales team. You’ll be the technical expert at the frontlines—partnering with Sales, guiding technical discovery, crafting creative solutions, and helping customers envision their success with Unstructured.
If you're energized by customer conversations, architecting real-world solutions, and building deep trust—this is your role.
🔧 What You’ll Own & Drive
- Partner with Sales
Join forces with AEs to qualify technical opportunities and run strategic discovery sessions with prospective customers.
-Design Tailored Solutions
Architect customized technical approaches using Unstructured’s product suite—addressing each customer’s specific data and AI challenges.
-Demo the Vision
Lead technical presentations, live demos, and proof-of-concepts (POCs) that bring our solutions to life.
-Guide Onboarding Success
Be the customer’s trusted technical partner from evaluation through successful onboarding—ensuring smooth adoption and implementation.
-Translate Feedback to Product
Relay customer insights directly to Product & Engineering—helping shape our roadmap and improve our offering.
-Create Scalable Resources
Build solution guides, architecture diagrams, and integration blueprints to accelerate adoption and repeatability.
- Stay Ahead of the Curve
Track industry trends, emerging tools, and competitor movements to position Unstructured as the definitive leader in the space.
🧬 What You Bring
3–5+ years in pre-sales engineering, solutions architecture, or a technical customer-facing role
Strong grasp of data ingestion, preprocessing, and analysis workflows, especially around unstructured data
Experience with cloud platforms like AWS, Azure, or GCP
Clear, compelling communicator—comfortable presenting to both technical and non-technical audiences
Proven ability to build customer trust, influence decisions, and close technical gaps
Collaborative, curious, and solutions-oriented mindset
💎 Bonus Points
Hands-on Python
Familiarity with NLP, AI/ML, or LLM workflows
Experience with RESTful APIs, data pipelines, and ETL tools
Prior work in early-stage startups or high-growth tech environments
🌟 Why You’ll Love It Here
Real Customer Impact: Work with top global companies solving bleeding-edge AI use cases
Mission-Critical Work: Your solutions will directly power AI deployments in production
Ownership & Autonomy: Be trusted to drive results and innovate from day one
Elite Team: Join world-class builders who value humility, speed, and precision
Strong Benefits: Competitive salary, full health benefits, equity, and parental leave
Ready to help companies unlock the full power of unstructured data?
Apply now to join Unstructured and shape the future of AI delivery.
Top Skills
Ai/Ml
AWS
Azure
ETL
GCP
Nlp
Python
Restful Apis
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