Solutions Architect/Engineer - Liberty Mutual Global Risk Solutions, Claims Tech

Description
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This position follows a hybrid work model (2 days onsite) and is open to candidates located in Portsmouth, NH; Boston, MA; Plano, TX; Indianapolis, IN; and Columbus, OH.
Solutions Architect/Engineer - Liberty Mutual Global Risk Solutions, Claims Tech
Evergreen Workers' Compensation Transformation Program (Flagship Initiative)
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech start-up within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.
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Evergreen Vision
We will be trusted advisors in Workers Compensation by deploying our deep expertise to manage claims accurately and efficiently, producing the best outcomes for our customers and injured workers, while also providing best in class insights to improve risk management decision making.
Modern & Scalable Platform for WC
Replacement of existing claims core platform, with a new cloud platform for claims ops. that enables holistic claims handling along with modern capabilities that are market relevant, scalable, and future ready
Business Transformation
Reimagining of key business processes and functions to drive efficient processing and adherence to the best-in-class ways of handing claims
Technology Modernization Acceleration
Retirement of existing claims platform and modernization of the surrounding ecosystem with flexible, composable architecture with modular integrations
Extensible Solution Ecosystem
Improve overall technology landscape by building & enhancing shared scalable component solutions that can be leveraged beyond Evergreen
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The Opportunity
Evergreen is Liberty Mutual's multi-year, business-led and technology-enabled flagship transformation of our Workers' Compensation line. Reporting to the Senior Director of Technology (overall tech lead for Evergreen), this exciting opportunity places you at the forefront of architecture design. Bring your expertise and drive our architectural decisions and software engineering solutions. As a key leader, you will craft domain architectural designs, influence integration approaches, and collaborate with architects and engineers as we deliver on solutions for today and tomorrow.
If you're passionate about scalable, secure, reliable and future-ready technology solutions, and thrive in a collaborative environment where your insights shape critical decisions, this might be your next role! You'll be a trusted advisor and member of the program technical leadership team, champion architectural excellence, and partner across engineering domains to drive meaningful change. Let leadership sparks innovation, your vision drives strategy, and your work empowers a best-in-class insurance platform - help us chart the course for the future!
Responsibilities:

• Own the architecture for an assigned Evergreen delivery domain, producing high-level and detailed designs for committed business-function deliveries and ensuring alignment with North Star Architecture and Evergreen standards.
• Partner daily with Product Owners, Scrum Masters, and the RTE to prepare the execution team with shovel-ready work, solve cross-track technical dependencies, remove impediments, and hit program milestones.
• Collaborate with software engineering teams to guide detailed implementation decisions and ensure adherence to the Evergreen technical standards.
• Raise the bar for engineering excellence, build an open, continuous learning, and continuous improvement engineering culture
• Define and validate non-functional requirements (performance, scalability, availability, security, privacy, and observability) and translate them into design acceptance criteria and testable architecture constraints.
• Mentor and coach developers and junior architects; lead design and code reviews, enforce quality gates, and raise the technical bar across the team.
• Collaborate across delivery tracks, product owners, scrum masters, solution engineers, and enterprise teams to surface dependencies, mitigate risks, align roadmaps, and facilitate stakeholder decisions.
• Serve as a thought leader to guide program's GenAI adoption and operations by defining architecture patterns, establishing data and model governance, implementing safety and bias mitigation, and overseeing inference integration.
• Drive operational readiness and cost optimization by defining deployment pipelines, monitoring and alerting, runbooks, capacity planning, and incident response expectations.
• Maintain architecture governance and documentation: architecture artifacts, reusable patterns, standards, procurement/vendor evaluations, and compliance/security review coordination.

Qualifications

• Advanced knowledge of software engineering and architectural principles, with a bachelor's degree and 7+ years of related experience.
• Comprehensive knowledge of technical architecture methodologies and emerging architectural concepts and principles.
• Proficient in software engineering languages, tools, and emerging technologies, with preference for experience across legacy, current, and new technologies.
• Strong hands-on design and development experience with Evergreen tech stack:
  • Java • Spring Boot • Typescript • AWS (EKS, Lambda, S3, RDS, API Gateway) • Apigee • Docker • Guidewire Cloud Platform (SaaS version) • Event Streaming • CI/CD (GitHub Actions, Jenkins, TeamCity) • Datadog/Splunk for observability
• Proven success designing and delivering large-scale, cloud-native, API-first systems on AWS, leveraging modern DevSecOps, IaC, CI/CD, containerization and orchestration (Docker/Kubernetes/EKS), and end-to-end observability and security practices.
• Experience with data migration strategies and a strong understanding of layered solution designs and security concepts.
• In-depth understanding of business operations, objectives, global technology trends, and the financial services industry.
• Strong communication, negotiation, facilitation, and consensus-building skills with the ability to influence stakeholders at all organizational levels.
• An ability to collaborate effectively across diverse teams and present complex ideas clearly both verbally and in writing.

Candidates with the following will be given preference:

• Experience in the insurance domain, Workers Compensation, or claims
• Design of large-scale end-to-end solutions as an architect; proven Tech Lead for agile teams and the ability to work through others
• Hands-on PredictiveAI/GenAI/AgenticAI production implementations
• Ability to communicate complex Architecture and Engineering concepts to non-technical stakeholders and influence decision-makers with a calm, measured style.
• Background or involvement in modernization initiatives and a strong knowledge of Enterprise Well-Architected Frameworks from cloud providers like AWS, Azure, GCP, and familiarity with Guidewire cloud platform

Who You Are • A life-long learner who stays on top of technology trends and encourages experimentation. • A pragmatic, inclusive leader who builds psychological safety, values diverse perspectives, and empowers teams to take smart risks. • A go-getter who owns outcomes, raises the bar for reliability, security, scalability, and cost efficiency-and inspires others to do the same. • A collaborator who drives consensus across business, operations, and technology stakeholders.
Why Liberty Mutual? • Fortune 100 company consistently recognized for technology innovation and workplace culture. • Competitive compensation, annual bonus, 401(k) with match, and generous PTO. • Comprehensive health, wellness, and family benefits. • Flexible remote / hybrid work options and broad career mobility across a global organization investing heavily in modern engineering.
Ready to help us redefine Workers' Compensation technology at scale?
Apply today and let's build Evergreen together.
Liberty Mutual Insurance is an equal opportunity employer. We value diversity in our workforce and foster an inclusive culture for all employees.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

• California

• Los Angeles Incorporated

• Los Angeles Unincorporated

• Philadelphia

• San Francisco

USD $134000.00 - $254000.00