Serve as the primary technical advisor for enterprise prospects and clients evaluating Eon’s cloud backup platform. Lead proofs of concept, solution design, integrations, deployments, onboarding, and implementation guidance. Partner with account executives, troubleshoot complex cloud infrastructure challenges, create technical content, and translate customer feedback into product and engineering requirements. The role requires strong communication, public cloud experience, and up to 30% domestic travel.
Company Overview
At Eon, we’re transforming cloud backups into useful assets for the first time ever. Backed by prominent investors and industry leaders, our groundbreaking Cloud Backup Posture Management (CBPM) platform offers instant visibility and access across all cloud environments, turning every backup into a searchable, accessible tool. We’re an ambitious, collaborative team driven to redefine what’s possible in cloud technology. Join us, and see how your contributions can directly shape the future of backup.
Position Overview
We’re looking for a skilled and client-oriented Solutions Architect with expertise in cloud infrastructure to join our team. In this role, you’ll design and implement Eon’s cloud backup solution to meet the business goals of the companies we work with, while building strong, trusted relationships with them. You'll be responsible for driving technical discussions, working closely with both clients and development teams, identifying key gaps in our products and services, and translating feedback into clear business and technical requirements for our product and engineering teams.
Key Responsibilities
- Act as the primary technical advisor for enterprises evaluating Eon. Demonstrate how Eon can address their use cases through proofs of concept, providing technical guidance on integration, deployment, and best practices for adoption.
- Partner closely with account executives to understand client requirements and configure Eon’s capabilities to showcase how it meets their needs.
- Lead new client onboarding, mapping their business needs, and designing Eon’s solution to solve their problems.
- Advise on the best tracking implementation strategies and guide clients through the process.
- Create and share best practices with clients by developing technical content such as sample code, blog posts, presentations, white papers, and workshops.
- Travel occasionally for workshops, implementation support, and relationship building with clients.
- Gather client feedback, identify trends, and share insights to influence product roadmaps and drive tech evolution.
Qualifications:
- You have significant experience working with enterprises on cloud infrastructure products.
- You’ve worked with at least one public cloud provider (AWS, Azure, GCP) from a dev/ops perspective.
- You have advanced technical skills and can troubleshoot complex problems while designing and implementing custom solutions.
- You’re an excellent communicator, able to explain technical concepts clearly to both technical and non-technical stakeholders.
- You thrive in a fast-paced, dynamic startup environment and work well with cross-functional teams.
- You’re willing to travel up to 30% within the US.
Why Join Us?
- Be part of a passionate and innovative team driving change in the cloud backup space.
- Opportunity for professional growth in a fast-paced startup environment.
- Competitive salary and benefits package.
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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