NewStore operates a platform for retailers to run their stores on iPhone. It provides Omnichannel-as-a-Service with the only integrated cloud OMS and mobile POS. Intuitive store associate apps allow retailers to offer seamless shopping experiences through endless aisle, mobile checkout, store fulfillment, real-time inventory and clienteling. With an API-first architecture and an expansive ecosystem of partners, retailers can deploy fast and flexible omnichannel with ease. Brands that run on the NewStore platform include Decathlon, Outdoor Voices, UNTUCKit and more. NewStore was founded by Stephan Schambach, who pioneered e-commerce at Demandware (now Salesforce Commerce Cloud). The company has offices in Berlin, Boston and New York. Learn more at www.newstore.com. About NewStore
Your Role
NewStore is looking for a Solution Engineer to join our Professional Services team. You will be involved from the project discovery throughout execution of the project involving both solution partners and clients. As our ideal candidate you will have a strong background as a developer and an interest in interfacing with clients and advising project engineering teams of our solution partners. You will work closely with internal teams, including product management and engineering.
You will be working in a versatile, dynamic work environment and help to build stable and scalable software based on NewStore that fulfills the business needs of our clients. To achieve this you will be an expert on how to leverage NewStore core functionality and how to implement customizations as needed. Ideally, you step up over time to become a Solution Architect.
The position reports to the Director Professional Services. The preferred place of work is Boston, MA, Seattle, WA or Dallas, TX.
Responsibilities:
- Work with clients and the internal delivery team to understand and verify business requirements and architect complex solutions leveraging NewStore Cloud platform and AWS capabilities, existing eCommerce, POS, Order Management, Fulfillment, and ERP systems
- Recommend solutions with an eye to future scalability, performance, maintenance and usage
- Implement, test, debug and continuously improve software solutions running in cloud environments
- Educate and guide decisions made by solution partners and customer technical team, as well as lead by example or implement mission critical functionality where necessary
- Achieve customer objectives within time and scope, without sacrificing architectural integrity
Qualifications:
- 5 or more years experience in professional software development
- Relevant experience within several of the following subject areas is a must:
- Order Management & Fulfillment business processes (including shipping, invoicing, reverse logistics, payments), CRM, ERP, Financial systems integration, mobile applications and e-commerce
- In-store Retail systems and processes (mPOS, endless aisle, payment)
- SaaS, including cloud architecture and infrastructure, and a desired six (6) years of relevant architecture experience
- Technical background of at least 3 years, hands on developing and implementing on both client- and server-side: Web Service (RESTful), asynchronous data integrations, web scripting languages and web technologies, mobile applications, Javascript (node.js or React native) a plus
- Strong programming skills in
- Backend development and integration technology including programming in Python, Golang and / or Javascript (node.js) using Amazon Lambda Functions and AWS Services
- Agile methodology, use case refinement and estimation, using tools like Jira, Confluence
- Experience with Test Automation and Test Automation Frameworks
- Strong analytical, empirical troubleshooting and debugging skills
- Ability to advise engineers in technical questions and best practices regarding our product
- Strong English language written and verbal communication skills, German a plus
What we offer
- Competitive compensation and benefits package
- Medical, dental, vision, life & disability coverage, and 401(k)
- Personal development budget
- Opportunity to travel to other offices
- Flexible working hours
- Generous paid time off policy
About NewStore
NewStore is an award-winning cloud platform built to accelerate end-to-end omnichannel for brands and retailers. With pre-built connectors into major commerce platforms and intuitive apps for store employees, NewStore delivers the highly personalized and frictionless shopping experience demanded by today’s mobile-first consumers. Retailers have the freedom to choose their own path, beginning with clienteling, endless aisle, mobile point of sale, or omnichannel fulfillment. NewStore was founded by Stephan Schambach, who previously invented the first standard software for online shopping and founded Demandware (now Salesforce Commerce Cloud). The company is located in Boston, New York, and Berlin.
Everyone is welcome here 🤗
At NewStore, we strive to create an inclusive environment that empowers our employees. We know that diverse teams make better teams. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
Questions? We'd love to hear from you!
Top Skills
What We Do
NewStore provides Omnichannel-as-a-Service for retail brands worldwide that want to accelerate their digital transformation. Built for speed and flexibility, NewStore allows brands to easily deliver amazing shopping experiences that store associates and consumers love. Its mobile-first, modular cloud platform includes POS, order management, clienteling, inventory, and native consumer apps.
STORE SOLUTION
Mobile POS - Empower associates with a complete solution with customer, order, and inventory data
Endless Aisle - Save the sale by accessing and selling inventory from anywhere in the organization
Store Fulfillment - Enable your customers to shop anywhere and return everywhere
Clienteling - Deliver an incredible personalized shopping experience
Mobile Checkout - Create a frictionless checkout experience anywhere in the store
Inventory Management - Manage, receive, and count store inventory easily
Omnichannel Insights - Gain a single view of your business across all channels
CONSUMER APP
Mobile Shopping - Provide the flagship store experience wherever your customers are
Mobile Loyalty - Create longer-lasting customer connections across channels
Mobile Apps in Store - Enrich the store experience with mobile-first features
Consumer Apps for SFCC - Connect your digital and physical channels quickly and easily
An omnichannel customer experience (CX) is when an organization uses its many direct-to-consumer channels to market, sell to, and support its buyers. It’s all about bridging the digital and in-store divide and treating every touchpoint as one frictionless whole to offer customers an integrated shopping experience. This lets your customers switch between channels effortlessly while maintaining a great experience when interacting with your brand.
Nowadays, consumers require six touch points on average before purchasing an item. During their buying experience, customers expect a seamless omnichannel journey with personalized, on-demand service. NewStore removes siloed engagements and creates a holistic plan to deliver what customers need and want. Retail brands that make omnichannel customer experiences a guiding axis are more likely to increase retention, have a wider reach, and supercharge their sales.
Why Work With Us
NewStore is the only cloud-based retail solution that combines all of the functionality that brands need to operate. Forget piecing together multiple different systems - NewStore can manage everything from point of sale, to order management, to a fully integrated consumer app. We work with top brands like Burton, Marine Layer, and Outdoor Voices.
Gallery
 (1).jpg)
