Solution Consultant

About Rhapsody:

Healthcare is innovating and you can be a part of it! Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this – to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information - such as patient visit details, lab results, and billing balances– to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation.

Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes. If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health

What we have to offer you:

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
• 401k with a generous company match
• Unlimited PTO, sick time & volunteer days
• An innovative, inclusive, and fun work environment
• Continuous learning and development opportunities

Job Summary:

Rhapsody is seeking a strategic and consultative professional to drive growth across our healthcare integration and interoperability solutions. As a core component of the Rhapsody platform, these solutions empower healthcare organizations to securely and efficiently exchange data across disparate systems, enabling better care coordination, regulatory compliance, and operational scalability.

This individual will play a critical role in identifying and qualifying integration opportunities, deeply understanding each organization’s interoperability challenges, and designing tailored solution strategies that showcase the value of Rhapsody’s platform. From legacy interface modernization to API-driven data exchange and standards-based messaging (e.g., HL7, FHIR), the role requires deep engagement with healthcare stakeholders to uncover needs and shape solutions.

Leveraging strong domain expertise and consultative selling capabilities, the ideal candidate will lead collaborative discovery processes, translating clinical, operational, and technical goals into compelling integration strategies. In this capacity, you’ll act as a trusted advisor and product champion—aligning the Rhapsody platform’s capabilities with customer requirements to accelerate adoption, streamline complex data workflows, and enhance our presence in the interoperability marketplace.

Job Responsibilities:

• Develop and assist in the delivery of high impact presentations and product demonstrations to a potential customer audience, including Internal Communications professionals, senior executives, technical and IT stakeholders
• Position and sell the value of the platform
• Assist on discovery calls, product demonstrations, and solution exploration.
• Develop and maintain the highest level of functional understanding of our platform
• Dynamic participant in meetings with senior internal communication and digital experience executives
• Make informed recommendations and provide best practices inputs surrounding product fit for opportunities
• Help account executives to customize and optimize competitive positioning for key sales opportunities
• Liaise with product management, product marketing, technical solutions and technical services teams
• Conduct knowledge transfer to customer success teams during onboarding kickoff
• Run point on selecting proof of concept programs with large enterprise prospects
• Assist with response and positioning with RFPs/RFIs
• Maintain positive relationships with the decision makers within existing accounts, while working to expand relationships to ensure we are positioned at all levels & across all departments.
• Uncover new sales opportunities through a consultative and collaborative approach with existing customers, while working to build new relationships with potential clients.
• Actively partner with marketing to advance corporate initiatives related to product and service introduction and adoption.
• Represent the company at trade shows, technology forums, and other events to assist in building new relationships and increasing our brand awareness.

Required Education/Experience:

• 5+ years’ experience in technical business analysis, sales engineering or pre-sales solutions roles
• Bachelor's or advanced degree
• Deep knowledge of SaaS, Cloud, Integrations, and Middleware
• Have proven experience in dealing with complex SaaS enterprise pre-sales and post-sales
• Be conversant in a consultative sales approach
• Experience dealing with large customer IT delivery teams / Procurement / CIOs
• You understand the general mindset of healthcare industry professionals and the value of technology for delivery of patient care
• You have the ability to tell a story which powerfully connects a solution to a problem in a way the prospect can visualize and imagine themselves using it, and not just demonstrate product – written, visually, and verbally
• Team player, results driven
• Daily experience with AI tools (ChatGPT, Gemini, Claude, Cursor, Replit, etc)

Preferred Education/Experience:

• Deep knowledge and experience in integration engine software, use cases, varied message formats, and configuration options.
• Knowledge and experience with EMPI software, use cases, integration options, and data quality strategy.
  

Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.