Solution Architect

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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.
 

Salesforce Inc.  seeks Solution Architect in San Francisco, CA:
 

Job Duties: Fully understand project scope and lead discovery workshops. Create user stories from requirements and meet with client stakeholders to understand As-is processes. Own the overall solution architecture and design to meet functional requirements and user stories Strategize solution based on current project scope, as well as ability to support long-term objectives. Ensure technical components (package or custom design) fulfill the user stories (e.g., ERD, object modeling, design from a functional perspective). Own the functional fit/gap analysis of software packages and their ability to satisfy functional requirements. Develop user stories and to-be process flows to support the design and development of Salesforce solutions. Expert level understanding of the Salesforce product suite, including Sales, Service, Community and Force.com Platform. Configure solutions with extensive experience in writing Process Builders, Advanced Visual flows and security controls. Knowledge of Salesforce best practices using Apex, Visualforce and deployment tools like Eclipse, Data loader is desired. Mentoring junior resources on project team (e.g. Business Analysts, Quality Analysts). ˆHQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required. May travel to various, unanticipated worksites throughout the U.S. 
 

Minimum Requirements: Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in related field. 

A related technical degree required (Computer Science, Engineering (any field)).
 

Special Skill Requirements: (1) Salesforce lightning, (2) Sales Cloud, (3) Service Cloud, (4) Marketing Cloud, (5) Salesforce 1, (6) Force.com, (7) SQL, (8) Workbench, (9) Data Loader, (10) Eclipse, (11) Apex and (12) Visualforce; (13) Designing and developing system integration applications using Salesforce CRM. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required. May travel to various, unanticipated worksites throughout the U.S.
 

Salary: $143,582.00 - $199,700.00 per annum.
 

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Submit a resume using the apply button on this posting or by email at: [email protected] at Job# 21-2169. Salesforce is an Equal Opportunity & Affirmative Action Employer.
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Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $143,582 to $199,700.For Colorado-based roles, the base salary hiring range for this position is $143,582 to $199,700.For Washington-based roles, the base salary hiring range for this position is $143,582 to $199,700.For Washington D.C based roles, the base salary hiring range for this position is $143,582 to $199,700.

For Maryland based roles, the base salary hiring range for this position is $143,582 to $199,700.

For California-based roles, the base salary hiring range for this position is $143,582 to $199,700.For Hawaii-based roles, the base salary hiring range for this position is $143,582 to $199,700.

For Illinois based roles, the base salary hiring range for this position is $143,582 to $199,700.

For Minnesota based roles, the base salary hiring range for this position is $143,582 to $199,700.

For New Jersey based roles, the base salary hiring range for this position is $143,582 to $199,700.

For Vermont based roles, the base salary hiring range for this position is $143,582 to $199,700.

For Massachusetts based roles, the base salary hiring range for this position is $143,582 to $199,700.