Solution Architect

Your role at Dynatrace
Our growing Enterprise Solutions Architecture Team has formed out of a high demand in our Enterprise clients needing leadership to deploy the Dynatrace platform at extreme scale, many of the Solution Architects design and develop valuable solutions either during our engagements or innovating significant ways to support the delivery of our engagements.
As an Enterprise Solutions Architect Team member you will be asked to work with a variety of accounts where you must lead very skilled engineering staff of our customers. You may also get involved in diving in to help isolate major performance issues and/or provide solutions in mitigating performance problems within large environments. You will work with our product engineering teams to ensure any functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team. Our team members regularly get involved in hands on solutioning both for our own purposes of working smarter not harder or to assist in the implementation of deployments or solutions at the customer. Our joint team of highly experienced ESAs are periodically found solutioning in C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform and many more. To be part of the team means contributing a history of both high-level consulting to rolling the sleeves up and contributing in code either for the team or the customer.
The Solution Architects on the team are expected to refine and grow their skills and responsibilities in development, DevOps, Business Intelligence, cloud, security and infrastructure, log analytics, and various other aspects of the Dynatrace Platform. Our team members find this job incredibly engaging, very demanding at times but extremely rewarding.
The Solution Architect role is a combination of an infrastructure, automation expert, coder, trusted advisor and cloud services authority who will be responsible for leading the design and implementation of our monitoring solutions executed through a well-defined, repeatable services engagement model. Our ESA team members perform most of their responsibilities remotely at a home office and will have moderate to minimal travel from time to time.
What will help you succeed
Minimum Requirements

• Bachelors Degree required or additional 8 years of relevant Information Technology experience accepted in lieu of degree
• 3+ years of real world experience in software and/or solution engineering
• 3+ years experience leading and in a consultative role client facing scenarios

Preferred Requirements

• Prior experience using Dynatrace or managing Observability solutions. (Strong expertise in this will be considered when there is a lack of another qualifying skill)
• Prior experience with log analytics with products such as Splunk, ElasticSearch, Dynatrace, etc.
• Solid understanding of Application and/or Infrastructure Monitoring & Observability
• Solid understanding of a variety of Cloud technologies and offerings such as AWS, Azure or Google Cloud with at least expertise and/or certification in one while having an aptitude and appetite to learn others quickly
• Solid understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning
• Solid understanding of a Container based solutions using Kubernetes and similar products. Service mesh experience a plus
• Outstanding communicator and writing skills a must with the ability to consult and lead multi-day meetings to assess technologies and processes
• Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications is a plus
• Solid understanding of solutions using Chef, Puppet, Ansible, GoCD, Jenkins, TFS and similar products
• Solid understanding of PaaS concepts and implementations such as Cloud Foundry and OpenShift
• Development experience in at least one programming language. Solid understanding of byte-code based runtimes, i.e. Java, .NET

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
• Attractive compensation packages and stock purchase options with numerous benefits and advantages.