Solution Architect (SAP & Salesforce)

About Tidal Commerce Inc.

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management. 

• Recognized as a Shopify Plus partner.
• Expertise in headless and composable technologies.
• Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
• Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
• Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

About the role:

The Solution Architect will play a critical role in designing and delivering comprehensive e-commerce solutions for our clients. This role requires a deep understanding of e-commerce platforms, digital technologies, and architecture frameworks. The ideal candidate will have a proven track record of leading technical teams and delivering complex projects on time and within budget. 

What you'll do:

End-to-End Solution Design and Architecture: 

• Design and implement scalable, secure, and high-performing e-commerce architectures using platforms like SAP/Hybris, Salesforce, Shopify, Commercetools, VTEX, or similar (with a strong preference for SAP and Salesforce). 
• Create architectural blueprints and technical specifications tailored to complex e-commerce ecosystems. 
• Architect and implement ERP and middleware integrations within complex enterprise environments. 
• Deliver solution architectures that align technology decisions with the client’s strategic objectives and deliver measurable impact on customer experience. 

Project Leadership: -  

• Own end-to-end technical execution for eCommerce initiatives, leading cross-functional teams of developers, engineers, and architects to deliver high-quality solutions. 
• Drive disciplined project execution managing milestones and ensuring delivery within scope, timeline and budget. 
• Act as the escalation point for technical decisions and guide teams in applying best practices in integration, scalability, and performance optimization. 

Stakeholder Management: 

• Partner with clients to align eCommerce technology solutions with strategic business goals and long-term growth objectives. 
• Communicate complex architectural strategies clearly to both technical and business stakeholders, securing alignment and confidence at every stage. 
• Collaborate closely with internal leadership, product owners, and delivery teams to ensure cohesive execution and effective prioritization across technology initiatives. 

Technology Leadership and Innovation: 

• Anticipate and leverage emerging eCommerce technologies and trends to strengthen solution design and delivery. 
• Advise clients and internal teams on platform strategy and innovation opportunities across ecosystems like Salesforce, Commercetools, Shopify, Fluent Commerce, SAP Hybris, Zuora, Big Commerce and WooCommerce. 
• Implement eCommerce development best practices with a focus on security, performance, and scalability. 

Qualifications:

• Bachelor's or master's degree in computer science, Information Technology, or a related field. 
• Minimum of 7 years of experience in solution architecture, with a strong focus on e-commerce solutions. 
• Hands-on experience of at least 3 years with enterprise e-commerce complex structures. 
• Experience with SAP Hybris, Shopify, Magento, Salesforce, or similar engines; multi-faceted e-commerce understanding.
• Successfully led the implementation of at least three B2B or B2C e-commerce solutions. 
• Strong front-end experience with frameworks like React.js, Next.js, Vue.js, or similar. 
• Proficiency with modern web technologies (e.g., JavaScript, HTML, CSS, RESTful APIs) relevant to e-commerce solutions. 
• Experience with cloud platforms (AWS, Azure, Google Cloud) and familiarity with integrating e-commerce platforms with ERP, PIM, and payment gateways. 
• Strong understanding of integrations across multiple modules, including payment, order management, middleware, and third-party services. 
• Excellent communication, problem-solving, and team leadership skills. 
• Ability to work effectively in a fast-paced, rapidly evolving e-commerce environment. 

Preferred Qualifications: 

• Certification in relevant e-commerce platforms or cloud technologies. 
• Knowledge of DevOps practices and CI/CD pipelines. 
• Understanding of SEO, web analytics, and digital marketing principles. 

What We Offer: 

• Competitive salary, performance-based bonus, and benefits package.
• Opportunity to work with a talented and passionate team. 
• Continuous learning and professional development opportunities. 
• Collaborative and innovative work environment. 
• Flexible work arrangements.