Solution Architect, Life & Medical Sciences

| Waltham
SHYFT was founded on a simple yet powerful idea – through powerful analytics find meaningful patterns in complex data that impacts and shapes the future of healthcare. Over the last decade our technology has played a critical part in changing how companies connect and visualize healthcare information. As a leader in this quickly evolving industry, a career at SHYFT offers countless ways to make an impact in a fast growing company.
Are you fired up by the prospect of working on the cutting edge of healthcare analytics and figuring out how to make the most complex concepts relatable, approachable, and desirable? Are you a creative communicator on the surface but a super geek in your heart who thirsts to understand the nuts and bolts of the technical problem you’re solving? Can you articulate a technical solution based on industry data, defend it, and then do the heavy lifting to actualize your vision? Do you think SaaS is the coolest thing since sliced bread? If so, read on…

SHYFT Analytics is seeking a Solution Architect to join our growing sales organization in support of top line growth. The Solution Architect provides expertise to help our customers fully leverage all SHYFT cloud based products (and services) as well as strategic guidance to help our customers make better business decisions in intelligent and insightful ways. You will be conducting customer and prospect discovery, presentations, demonstrations, technical support and proposal preparation in support of all SHYFT products. As the key conduit between our customers, SHYFT sales team, and our amazing customer solutions teams, the Solution Architect is responsible supporting RFx application and technical responses as well as ROI/Value modeling activities. This is a highly transparent and recognized position at SHYFT. In every interaction, we put our customers first and strive to deliver amazing customer experiences.

The ideal candidate possesses a strong background in Pre Sales in SaaS based biopharma software, data management, or analytics software. You should be confident articulating your ideas in written, verbal, and visual forms.

Key Responsibilities:

  • Conduct effective discovery of customer needs and requirements
  • Coordinate presentation and demonstration activities with sales and sales management
  • Support the completion of application and/or technical RFI/RFP responses
  • Propose solutions for customers and prospects and participate in proposal development
  • Develop customer/prospect or opportunity-specific ROI/Value models
  • Build/configure SHYFT product proof of concept in support of customer acquisition
  • Manage effective transition of new accounts to Professional Services team
  • Provide competitive and product capability feedback to Marketing and Product Management

Position Requirements:

  • Strong knowledge of SaaS, cloud application technologies
  • Deep understanding and keen interest of healthcare and life science industry concepts with focus on commercial and clinical business units
  • Minimum of five years of previous technical sales consulting experience
  • Demonstrated experience in life sciences’ data management and analytics with strong data manipulation skills (ie. SQL, SAS) and proficiency with commercial and RWE data sets
  • Must have strong proposal writing experience on technical sections, including being able to lead a team on content
  • Ability to articulate on technical solutions in a concise, clear and convincing way to non-technical and technical audiences
  • Exposure to formal sales methodologies ie: SPIN, Proactive, Challenger, TAS, MEDDIC, etc.
  • Excellent organizational and time management skills
  • Self-motivating, able to assume responsibility and work autonomously in a professional manner
  • Bachelor’s Degree in the Life Sciences, Business or Computer Science preferred, or equivalent relevant experience

Benefits Include:

  • Competitive compensation/Stock Options
  • Generous rewards program
  • Medical
  • Dental
  • Paid Vacation/Sick Pay Program
  • Holiday pay
  • Vision
  • 401K
  • AD&D and Life Insurance
  • Company Outings/Social Event

Empowering Data, Delivering Results Shyft Analytics is a full service solution company that delivers next-generation sales insights to the global life sciences industry. Our agile analytic solutions and services are re-defining the way commercial data drives brand performance. We are an innovation and service-driven organization with deep life sciences expertise, and our customers include large pharma, established and emerging biotech, and medical device companies. We are continually growing, and rewarding opportunities exist for exceptional individuals to join our high–quality team of experts.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PerlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • Ember.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

SHYFT is located in the historic Watch Factory building in Waltham, MA. Short walk to the commuter rail, Moody St, and the Charles River running path
203 Crescent Street, Suite 203, Waltham, MA 02453

Insider's spotlight

What’s the vibe like in the office?

SHYFTers are guided by core values which ensure a safe, comfortable, energetic, collaborative and fun place to work. Everyone shares a company vision which we are all proud to uphold. At SHYFT, everyone is involved, heard and valued. There is mutual respect, trust, transparency and accountability which makes a feedback culture flourish.

Carmela

Product Engineering Manager

How do you collaborate with other teams in the company?

Early, often, and broadly! In order to fully understand what motivates our stakeholders, marketers have to rely on frequent and close collaboration with the various internal teams that interface with them on a daily basis – from Product, to Customer Success, to Sales, and beyond. Without collaboration, Marketing would be a ship without a rudder!

Kent

Director, Product Marketing

How has your career grown since starting at the company?

One of the best aspects of being a SHYFT employee is having the flexibility to try different things and choose your growth area. In my 1.5 years here I was not only able to participate in projects and flex skills I have not used before, I also had the chance to solve challenges in product, sales, and contracting. SHYFT has invested in my growth.

James

Senior Business Analyst

Creativity blossoms where there is no fear of failure. Failure is a fundamental part of the creative process – it is the only way to learn, adapt and ultimately, succeed. Fear of failure shackles our thinking in unconventional ways. Eliminating fear frees us to investigate ideas that we would otherwise deem improbable – and makes them possible.

Priya

Chief Product Officer

My team is currently focused on building the next gen of SHYFTs’ largest application. Its an all hands on deck initiative with lots of challenges, but its rewarding to see the vision come to reality.

Were motivated to be building something great, something that we all contributed to formulating. We saw ways to improve what existed, so we did!

Adam

Senior Software Engineer

Perks of working here

401(K) Matching
401(K)
Beer on Tap
Casual Dress
Company Equity
Company Outings
Conferences & Training
Dental
Flex Work Hours
Generous PTO
Happy Hours
Health Benefits
Onsite Gym
Generous Parental Leave
Parking
Recreational Clubs
Some Meals Provided
Stocked Kitchen
Vision
Volunteering Opportunities
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