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Chamberlain Group

Software Product Manager

Posted 8 Days Ago
Hybrid
Oak Brook, IL
103K-193K Annually
Mid level
Hybrid
Oak Brook, IL
103K-193K Annually
Mid level
Own roadmap and success metrics for assigned feature areas; prioritize backlogs and document tradeoffs. Analyze product and user data to improve conversion and retention. Lead cross-functional initiatives from discovery through launch and optimization. Monitor KPIs, OKRs, and financial targets; support P&L objectives. Conduct voice-of-customer research, synthesize market trends, and improve product processes and team effectiveness.
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Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

  • Own the roadmap and success metrics for an assigned feature area; translate team and business objectives into a prioritized, clearly reasoned backlog with explicit tradeoffs documented. 
  • Analyze product and user behavior data to identify conversion opportunities, retention risks, and feature performance gaps; translate findings into prioritized recommendations that inform roadmap and sprint decisions. 
  • Deliver flawless user experiences across all customer, partner, and dealer facing products 
  • Support achievement of full P&L objectives for the business unit, understand the financial model for owned features, including revenue and cost implications of product decisions. 
  • Function as the product lead for initiatives; establish alignment across Engineering, Design, Data, Marketing, Sales, and CX without formal authority 
  • Drive end-to-end delivery accountability for product initiatives from discovery through commercialization, including voice of customer research, requirements definition, launch readiness, and post-launch optimization 
  • Establish and monitor KPIs, OKRs, and financial performance targets for owned product areas; proactively identify and escalate risks to ARR, subscriber acquisition, or retention goals with recommended mitigations 
  • Develop deep domain expertise in assigned product areas; proactively synthesize market trends, competitive signals, and user research into actionable recommendations for the team and direct stakeholders. 
  • Identify systemic gaps or inefficiencies in product processes, tooling, or team capability; develop and socialize recommendations that improve PM org effectiveness at scale 
  • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. 
  • Protect Chamberlain Group’s reputation by keeping information confidential. 
  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. 
  • Contribute to the team effort by accomplishing related results and participating on projects as needed.

Requirement

  • Bachelor's degree in business, Marketing, Computer Science, Engineering or 3+ years in Product Management, Engineering, or in a Product Owner role
The pay range for this position is $102,600.00 - $193,425.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].


NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

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