Leads software engineering teams, develops technical and people leaders, modernizes legacy customer-facing applications, and advances engineering practices. Partners with product, architecture, quality, DevOps, delivery, and business stakeholders to improve reliability, security, customer experience, adoption, and delivery speed. Drives CI/CD, automation, observability, resilience, cloud-native practices, and responsible adoption of AI-assisted software development while managing priorities, risks, dependencies, capacity, and organizational change.
Overview
World Travel Holdings is seeking an experienced Software Engineering Manager to build high-performing teams, shape engineering practices, and lead the modernization of customer-facing applications that are critical to our business and the experiences we deliver to travelers. You will partner with Product Management, Architecture, Quality Engineering, DevOps, Delivery, and business leaders to connect engineering investments to measurable outcomes. These include stronger customer experiences, greater operational efficiency, increased platform adoption, improved reliability, and faster time to market. You will lead legacy application modernization, strengthen operational excellence, and accelerate modern and AI-enabled software development practices. This is a people-leadership role that requires strong technical judgment, not a hands-on coding manager position.
About World Travel HoldingsWorld Travel Holdings, headquartered in Fort Lauderdale, FL, is the nation’s largest cruise agency and an award winning leisure travel company with nearly 40 travel brands. Through owned brands and private label partnerships, we sell cruises, villas, resort day passes, and luxury travel services. With a top-rated franchise, a UK cruise division, and a strong commitment to employee engagement and remote work, World Travel Holdings offers a people-focused culture. Learn more: WorldTravelHoldings.com
Responsibilities- Lead, coach, and develop software engineers and emerging technical and people leaders through meaningful feedback, career planning, performance management, expanded ownership, and growth opportunities.
- Build a culture of ownership, accountability, collaboration, curiosity, and continuous improvement.
- Ensure teams take end-to-end responsibility for the health, reliability, security, maintainability, and customer experience of the applications they support.
- Encourage cross-training, knowledge sharing, experimentation, and skill development beyond a single application or technology.
- Partner with Product Management, Architecture, Quality Engineering, DevOps, Delivery, Operations, and business stakeholders to solve customer and business problems across organizational boundaries. Ensure engineering priorities support business objectives, improve customer outcomes, increase adoption, and maximize delivered value.
- Lead strategic legacy application modernization while balancing business delivery, operational needs, and long-term technical health.
- Advance modern engineering practices, including CI/CD, automation, observability, resilience, secure development, and cloud-native compatible architecture.
- Champion the company’s AI-SDLC investments and drive measurable adoption of AI-assisted engineering practices. Use these practices to improve quality, productivity, developer effectiveness, knowledge sharing, and delivery outcomes.
- Manage priorities, risks, dependencies, capacity, and commitments with transparency and consistent follow-through.
- Use delivery, operational, quality, and people-development insights to guide decisions and continuous improvement.
- Bachelor’s degree in computer science, Engineering, a related field, or equivalent practical experience.
- 8+ years of software engineering experience, including substantial experience leading engineering teams, developing technical and people leaders, and driving organizational or platform transformation.
- Demonstrated success coaching engineers, developing talent, and building high-performing teams.
- Proven ability to strengthen ownership, accountability, collaboration, learning, and delivery effectiveness.
- Experience leading teams responsible for customer-facing web applications and supporting platforms through technical, organizational, or cultural change.
- Experience modernizing legacy applications and adopting modern architecture and engineering practices.
- Strong understanding of software architecture, APIs and integrations, CI/CD, DevOps, application operations, and Agile delivery.
- Experience with AI-assisted software development tools or AI-enabled engineering workflows and an ability to guide responsible adoption.
- Strong communication, coaching, stakeholder management, and change-leadership skills.
Preferred Qualifications
- Experience with AWS, Azure, Google Cloud, or cloud-native architecture patterns.
- Experience with platform engineering, containerization, observability, resilience engineering, or site reliability practices.
- Experience leading modernization in an environment that includes legacy applications and physical data center infrastructure.
- Experience establishing adoption, enablement, governance, or measurement practices for AI-assisted engineering.
- Travel, cruise, hospitality, e-commerce, or other customer-facing digital platform experience.
- Experience leading distributed or remote engineering teams.
Compensation & BenefitsEstimated Pay Range: $175,000 – $185,000 annuallyBenefits Overview:
- Comprehensive medical, dental, and vision coverage
- Company-paid life and disability insurance
- 401(k) with discretionary company match
- Paid time off and holidays
- Travel discounts and employee perks
- Employee Assistance Program (EAP)
- Professional development and learning opportunities
EEO Statement World Travel Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.
World Travel Holdings Boston, Massachusetts, USA Office
Boston, United States
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