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SoFi

Senior Software Engineering Manager, AI Financial Actions Engine

Reposted 10 Hours Ago
Easy Apply
Hybrid
2 Locations
Senior level
Easy Apply
Hybrid
2 Locations
Senior level
Manage the AI Support Chat engineering team, oversee full-stack planning and delivery, and collaborate with cross-functional teams to enhance member support through an AI chat interface.
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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role

We are looking for a Senior Engineering Manager to lead the team responsible for building SoFi’s AI Financial Actions Engine, the intelligence layer that turns financial guidance into trusted, actionable recommendations. This team’s charter is to design and implement the financial actions and GenAI-powered recommendations that translate member goals and data into seamless execution opportunities across SoFi’s ecosystem. 

As the engineering manager, you’ll own the full-stack technical roadmap, delivery, and team strategy. You’ll lead a team of engineers across backend and frontend to deliver scalable APIs, secure integrations, and experimentation systems that power real-time financial decisioning. You’ll work closely with Product, Design, Data Science, and Compliance to ensure every experience meets the highest standards of safety, trust, and effectiveness. You’ll also partner with the AI Agent and Experience teams to integrate these capabilities into SoFi’s Financial AI Agent, delivering intelligent, compliant, and frictionless experiences that help members take confident action toward their financial goals.

Key Responsibilities

  • Manage a team of engineers focused on building and scaling the AI Financial Actions Engine, powering GenAI-driven financial actions and recommendations across SoFi’s ecosystem.
  • Own the planning, technical output, and delivery for the engineering team
  • Maintain a high-performing team by setting a high bar for hiring and performance, and effectively coaching team members for continued growth.
  • Shape and support the team culture with an emphasis on continual improvement, learning, and fun
  • Establish and leverage strong relationships across the department and cross-functional leadership team.
  • Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment
  • Facilitate the definition of project scope, deliverables, and goals by closely working with product, design and business.
  • Monitor and understand the key metrics governing your product area, with an eye toward continuously improving them through ongoing product innovation

Requirements

  • 6+ years of experience designing, building, and operating scalable, mission-critical systems, with 3+ years leading engineering teams in high-performing tech organizations.
  • Strong technical foundation with solid programming skills in modern web stacks and relational databases; comfortable diving into design and code reviews, and contributing hands-on when needed.
  • Proven ability to architect, deliver, and operate secure, reliable, and high-quality systems using Agile development practices.
  • Experience hiring, mentoring, and developing engineers, fostering a culture of excellence, accountability, and collaboration.Familiarity with emerging GenAI and LLM technologies (e.g., Retrieval-Augmented Generation, prompt engineering, or AI agents) and enthusiasm for learning and applying new technologies.
  • Excellent communication and stakeholder management skills, with a bias for action and a track record of driving initiatives from concept to completion.

Nice to haves

  • Experience working with or leading full stack teams (backend, web, mobile)
  • Exposure to highly regulated environments
  • Experience building systems in the Fintech space
  • Previous experience building platform-level frameworks and components in a large codebase
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 
 
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Top Skills

Agile Sdlc
AI
Mobile
Relational Databases
Web

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