Goal Solutions Logo

Goal Solutions

Software Engineer

Posted 7 Days Ago
Remote
Hiring Remotely in United States
200K-200K
Mid level
Remote
Hiring Remotely in United States
200K-200K
Mid level
Seeking a Full Stack Software Engineer to enhance customer communication systems, manage AI chatbot workflows, and optimize data conversion processes with strong technical skills.
The summary above was generated by AI

Position: Software Engineer 
Location:                Remote  
 

Job Description:  

We are seeking a hands-on, adaptable Full Stack Software Engineer to support and enhance a suite of production systems focused on customer communication, chatbot workflows, and data conversion. The ideal candidate is technically versatile, proactive, and patient, able to maintain complex applications while improving automation and performance. 

Responsibilities: 

Campaign Management System (Azure, Messaging): 

  • Manage and support a high-volume communication platform using Azure Communication Services for SMS, email, and outbound voice 

  • Maintain and enhance SQL Server campaign database; generate ad-hoc campaigns and reports 

  • Write automation templates in JavaScript/HTML and business rules 

  • Python and .Net skills to ensure compliance-based delivery rules are upheld 

  • Optimize and scale the architecture for performance and throughput 

  • Enhance self-service to reduce manual interventions 

  • Troubleshoot and resolve complex technical issues in a timely manner 

  • Propose and implement solutions to enhance the overall efficiency of software systems 

  • Ensure documentation is up-to-date and accessible to relevant team members 

Conversational Applications and AI: 

  • Maintain existing chatbot workflows integrated with IVR systems (LiveVox, CxOne) 

  • Troubleshoot and enhance JavaScript code for API integration and custom actions 

  • Ability to explore and prototype solutions using conversational AI platforms like Azure Bot Services, Rasa, Kore.ai, or Dialogflow or similar, and apply knowledge of LLMs where applicable 

  • Focus on improving development workflow, automation, and cross-channel support 

Application and Platform Support and Integration: 

  • Assist in onboarding new loans from external systems into our Loan Servicing System (LSS) 

  • Write and support .NET code, SQL scripts, and ETL processes to perform accurate data conversion 

  • Collaborate with program management and apply sound judgment during data mapping and QA 

Education & Other Minimum Requirements 

  • Strong working knowledge of SQL Server, JavaScript, Python, and .NET 

  • Experience with Azure services and Cloud platforms  

  • Familiarity with APIs and Systems integration 

  • Comfortable with ETL/data mapping for system conversion 

  • Self-starter with strong problem-solving and communication skills 

  • Passion for automation, scalability, and user enablement 

Bonus points if you have: 

  • Experience in LLM, conversational AI frameworks, or bot orchestration platforms 

  • Knowledge of Azure Communication Services and Bots 

  • Previous exposure to loan servicing or fintech platforms 

Competitive pay with bonus, and a comprehensive benefits package that includes, but not limited to: 401(k) + company match up to 4% 

  • Long Term Incentive program 

  • Medical, dental, and vision coverage 

  • Annual HSA contribution of $1,650 

  • Life insurance, disability, and critical illness 

  • Birthday holiday 

  • 2 floating Community Days 

  • Free snacks and drinks in the office 

  • Tuition reimbursement program 

  • Generous PTO, including Paid Parental Leave  

  • $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day 

  • Community funds, wellness funds, and more 

Learn more about our benefits by viewing our 2025 Employee Benefits Brochure. 

Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise.  

Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. 

Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015.  

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.  

Top Skills

.Net
Azure Bot Services
Azure Communication Services
Conversational Ai
ETL
JavaScript
Python
SQL Server

Similar Jobs

2 Hours Ago
Remote or Hybrid
4 Locations
90K-140K Annually
Mid level
90K-140K Annually
Mid level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Develop software using Ruby and Javascript, assist with AWS infrastructure, maintain high-traffic applications, and mentor fellow engineers.
Top Skills: AngularAWSCi/CdCSSDockerEc2EcrEcsHTMLJavaScriptRuby on RailsRdsReactRoute53RubyS3Vue
7 Hours Ago
Remote or Hybrid
San Diego, CA, USA
147K-258K Annually
Senior level
147K-258K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
This role involves building high-quality, scalable code, mentoring team members, and designing software solutions that integrate AI into workflows. Responsibilities include project management and enhancing existing products.
Top Skills: Ai Productivity ToolsAngularJavaJavaScriptReactVue
7 Hours Ago
Remote or Hybrid
San Diego, CA, USA
147K-258K Annually
Senior level
147K-258K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Staff Front-End Software Engineer, you will build scalable code, mentor colleagues, and integrate AI into workflows while managing technical projects.
Top Skills: Ai Productivity ToolsAngularJavaJavaScriptReactVue

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account