As a Software Engineer, you'll enhance systems for measuring and optimizing customer journeys, collaborating with teams for actionable insights and scalable billing capabilities.
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!
About the Role
As a Software Engineer on the Customer Lifecycle team, you’ll build and evolve the systems that power how we measure, monetize, and optimize the customer journey end-to-end. You’ll partner closely with Finance Systems, RecTech, Analysts, Data & ML Engineers, Product, and Platform teams to turn lifecycle data into reliable, actionable insights and scalable billing capabilities. Your work will enable accurate usage capture, transparent reporting, and self-service analytics, helping drive a more data-informed organization and directly supporting the growth and effectiveness of our AI and Core product experiences.
What You’ll Accomplish
- Partner with cross functional teams to define requirements
- Develop data models to support data integration pipelines with external systems, such as ERPs and CRMS
- Design dimensional data models and build scalable data pipelines
- Ingest data from third party applications & in-house data stores
- Support internal and external reporting metrics creation
- Improve code quality through code reviews, testing, and advocating for best practices
Your Expertise
- You have 2+ years of data engineering experience
- You are proficient with SQL and Python
- You have experience with ETL/ELT development
- You are a team player with strong collaboration and communication skills
- You are excited by new technologies, but are conscious of choosing them for the right reasons
- Self Starter with a high desire to learn
Nice to Haves
- You have experience with Airflow
- You have experience with AWS
- You have experience with DBT
- You have experience with Snowflake
- Java/Spring Boot experience
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $130,000 - $170,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-AB
By applying for this position, your data will be processed as per Attentive's Privacy Policy.
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Similar Jobs
Fintech • Machine Learning • Payments • Software • Financial Services
Lead and deliver large-scale AI/ML programs and the next-generation Generative AI platform. Build and grow a world-class TPM discipline, manage cross-functional delivery, mitigate technical risk, and drive execution across product, engineering, design, and data science to achieve business impact in regulated environments.
Top Skills:
AgileAIAWSCloud ComputingData PlatformsDistributed ComputingDistributed SystemsGenerative AiLow-Latency SystemsMachine Learning
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Provide physician leadership for utilization management: conduct coverage reviews, render determinations, document findings, engage in peer-to-peer discussions, collaborate with providers and internal teams, participate in clinical rounds, and ensure cost-effective, evidence-based care for members.
Top Skills:
ExcelMs WordOutlook
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Perform quantitative and qualitative research and analysis to identify fraud, waste, and abuse in government health programs; support project teams with data review, ad hoc analyses, deliverable improvement, and client-ready presentations while managing multiple priorities and maintaining high accuracy.
Top Skills:
ExcelPowerPointSpssSQLStataWord
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
