Software Engineer II (Customer Identity & Access Management)

We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide.

WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.

At WP Engine, we are on a mission to help our customers win online. Whether we’re enabling an aspiring entrepreneur to turn her hobby into an online business or a multinational corporation to launch a new campaign in weeks instead of months, our platform elevates our customers toward success.

By focusing on the customer experience, WP Engine has enjoyed spectacular growth, becoming the platform of choice for online agility. We are adding team members to help us define even better ways to create and manage the offerings our customers use to build amazing experiences. This is where we need you!

As a Software Engineer on our high performing Identity team, you’ll be working on the fundamental challenges of Customer Identity and Access Management (CIAM) at a large scale. Our unified identity system for all our customer interfaces (web and command line) is key to customer site security, and our offerings differentiate WP Engine from other hosting providers. You will apply your engineering skills to solve customer issues like single sign-on, role-based access, and multi-factor authentication. You will be working in a collaborative, agile environment using the cloud-native technologies in Google Cloud Platform.

We see our WP Engine culture as an advantage. We believe in hiring the best and providing an environment where the best get better. Are you outstanding at solving problems, enthusiastic about delivering value to customers, and an excellent teacher and teammate? You may be the engineer we are looking for!

• Implement and enhance identity management, SSO, RBAC, MFA, and associated identity and access management services written in Ruby, Go, and TypeScript

• Use GitHub to participate in code reviews, share knowledge with your peers, and ensure the delivery of high-quality and secure code

• Use CI/CD and testing to safely and rapidly push new code to production

• Develop and maintain design, configuration, and operational process documentation

• Guide colleagues through the integration of new systems with our identity microservices, ensuring adherence to our team’s standards

• Work closely with Product Management to ensure that your frequent, incremental code changes deliver new value to our customers

• Participate in low-frequency, high-impact on-call rotation for systems maintained by our team.

• 2-3 years of writing high-quality software applications in any language (preferably Go or Ruby) and applying common approaches to software architecture and implementation

• Production experience with containerization technologies like Docker

• Design experience with Kubernetes and microservice architectures

• Appreciation for the teamwork and collaboration required to achieve objectives using Agile and Continuous Delivery methodologies

• Knowledge of how to secure customer APIs and the systems that support API security such as API gateways and microservices

• Experience writing runbooks for developed software

• Passion for working with internal teams on integration of their microservices with our APIs

• Demonstrated history of continuous learning and ability to stay ahead of technology trends

• Ability to communicate design, status, and other complex subjects in written, visual, and oral formats

• Effectiveness as a member of a distributed team

• An eagerness to develop IAM expertise with guidance from experienced engineer colleagues

• Understanding of IAM workflows, standards, protocols, and technologies: OAuth, OpenID Connect (OIDC), SAML, Federation, SSO, and multi-factor authentication

• Experience working on a hosted cloud service

• Familiarity with WordPress as a user or developer

• Ownership Mindset – Company stock options for every employee

• Comprehensive Health Coverage – Medical, dental, vision, and life insurance plans with choice and flexibility

• Fertility Support – Fertility and IVF drug coverage included

• Financial Wellness – 401(k) with a 4% company match

• Company HSA contributions ($750 individual / $1,500 family)

• Peace of Mind – 100% employer-paid short- and long-term disability insurance

• Time to Recharge – Generous PTO, 10 paid holidays, 4 company wellness days, and 1 floating holiday

• Family and Caregiver Leave – Fully paid leave for new parents and caregivers

• Remote Work Support – $500 one-time home office setup stipend

• Invest in You – $100 monthly wellness allowance and free Calm subscription

• Extra Protection – Pet insurance, accident and critical illness coverage, and legal and ID theft protection

• Career Growth – Ongoing education through LinkedIn Learning, Workday Learning, and our Career Growth Portal​

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We believe that compensation should be reflective of the impact you have within the organization relative to the market value of your role. The estimated base salary range for this position is as listed above. Some roles may also be eligible for overtime pay. Our salary ranges are determined by job role and responsibilities and level. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position nationwide. The actual base pay will vary based on various factors including job-related skills and individual qualifications objectively assessed during the interview process. Your talent acquisition partner can share more about the total rewards package at WP Engine including any additional total rewards components such as equity, variable pay plans (if applicable), and benefits during the hiring process.