Software Engineer DevOps

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
The Hardware Continuous Integration Infrastructure (CII) team at Block is an ensemble of hybrid systems and automation engineers. The Hardware CII team is pivotal to the design and management of our expansive continuous infrastructure. Our Devops Engineers are dedicated to meticulously building systems with a focus on boosting developer productivity, enhancing system performance and reliability.
Our Hardware CII (Continuous Integration Infrastructure) team has a major impact on Block Hardware, through building and operating our on-prem data centers and cloud infrastructure along with optimizing mission-critical internal applications. We're looking for a contributor to the development and maintenance of infrastructure via software tooling and automation. This role will assist in level 1 on-call, triage, and debugging of our various tools and services. In addition, you will assist other engineers in development, testing, and roll out of high-profile features and other updates across our various organizations. We're looking for engineers with strong technical skills and customer-oriented mindset who want to be a part of developing, maintaining, and scaling this infrastructure via software tooling and automation.
You Will

• Build scalable infrastructure to manage CI systems (both on-prem and AWS) and applications.
• Minimize the risk of reliability-related failure outcomes regarding durability, availability, and performance.
• Collaborate across multiple teams, including IT Support, Production Platform Engineering, Hardware Engineering, and Devices Software Engineering, providing technical guidance and solutions to teams with varying levels of infrastructure knowledge.
• Build automation tools to detect and remediate system health issues, preventing reoccurrence.
• Champion improvement projects and coordinate incident response with structured, data-driven approaches
• Build automation for dynamic capacity planning and resource optimization to balance performance and cost efficiency across our on-prem and CI AWS infrastructure.
• Perform periodic on-call duty to ensure the availability and efficiency of the continuous integration infrastructure.
• Perform service migrations with comprehensive documentation, phased rollouts, and stakeholder communication
• Provide support to internal stakeholders with a customer-oriented mindset and develop automation solutions to improve customer experience and usage of CI systems.
• Provide level-1 support in triaging and debugging CI pipelines, build failures, and other supporting services.
• Lead incident response for critical infrastructure outages and implement preventative measures based on root cause analysis.
• Quickly diagnose and resolve complex infrastructure issues that impact developer productivity across hardware teams.

You Have

• BS or higher in Computer Science or equivalent technical experience.
• 8+ years of industry experience architecting, developing, and troubleshooting large scale infrastructure.
• 5+ years of experience in at least one of the following programming languages: Python, Java
• Strong experience with cloud infrastructure and Infrastructure as Code (Terraform, CloudFormation, Kubernetes)
• Strong experience with Linux systems including troubleshooting
• Strong experience with VMs, Docker, and container orchestration
• Consistent track record of coordinating or leading large cross-team technical projects.
• Proven ability to work autonomously, identify priorities, and drive initiatives with minimal oversight
• Experience with TCP/IP networking, network, and application-level security.
• Experience with management/automation tools such as Ansible/SALT.
• Experience with monitoring tools such as Datadog
• Experience configuring and debugging automated CI/CD pipelines (experience with Jenkins/Buildkite is preferred)
• Demonstrated scripting experience (Shell, Bash)
• Experience with Github

Nice to Have

• Prior experience in Hardware teams especially SRE experience

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$217,800 - $326,800 USD
Zone B:
$207,000 - $310,400 USD
Zone C:
$196,100 - $294,100 USD
Zone D:
$185,200 - $277,800 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.