SOCOM Task Lead - Tactical Communications Programs

SMX is seeking a SOCOM Task Lead to coordinate Field Service Representative (FSR) activities with geographically separated COCOM locations for USSOCOM tactical communications programs. These programs include, but are not limited to, the Satellite Deployable Node (SDN) and Tactical Local Area Network (TACLAN) Family of Systems (FoS). This role assists with managing dispersed teams, coordinating logistics, tracking performance, and ensuring all contract requirements and customer needs are met across multiple CONUS SOCOM sites. The SOCOM Task Lead serves as a key trusted role in maintaining operational continuity and high service standards.

This position requires a DoD Secret clearance with TS/SCI eligibility, which requires US citizenship for work on DoD contracts.

Responsibilities:

• Support the Operations Manager in overseeing daily operations for a geographically dispersed FSR workforce providing sustainment, technical support, and training
• Serve as an alternate point of contact for program leadership, customers, and onsite teams
• Assist with scheduling, staffing plans, and personnel management to ensure proper coverage of mission requirements
• Help track and report key performance metrics, compliance, and contract deliverables
• Coordinate shipping, equipment accountability, spares inventory, and maintenance tracking in support of FSR operations
• Conduct regular site visits and virtual check-ins to monitor field performance and resolve issues
• Support onboarding and training for new hires and ensure compliance with all security and operational standards
• Help identify process improvements to increase efficiency and reduce operational risk
• Maintain records, generate operational reports, and assist with CPARS and other performance assessments
• Act as acting Operations Manager in their absence to maintain continuity of leadership

Required Qualifications:

• DoD Secret clearance with TS/SCI eligibility
• 5+ years of experience in tactical systems support, systems integration, or similar DoD technical field roles
• Strong knowledge of tactical network design, Linux/server administration, and C4ISR systems
• Familiarity with SOF mission requirements and operational TTPs
• Demonstrated ability to troubleshoot and configure secure communication networks and devices
• Excellent communication, technical documentation, and stakeholder coordination skills

Preferred Qualifications:

• Bachelor’s degree in Engineering, Information Technology, or related field
• Previous SOF affiliation or experience supporting USSOCOM programs
• Experience with tactical routers, switches, SATCOM systems, LTE/cellular tech, and secure certificate management
• Familiarity with government property handling (GFP/CAP), acquisition processes, and fielding integration
• Previous experience as a Team Lead or Site Lead for FSR teams or similar field-based operations
• Experience supporting USSOCOM or other Special Operations Forces
• Knowledge of government logistics and inventory tracking systems (e.g., COLTS, DPAS)
• Familiarity with CPARS or similar contractor performance reporting processes

Application Deadline:  August 11, 2025

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The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.