Provide remote BSW student support to members through outreach, intake, care coordination, resource navigation, and documentation. Maintain updated resource lists, participate in supervision and team meetings, and use trauma-informed, confidential communication while developing case management skills.
This is a remote position.
The BSW Intern provides direct support to members by assisting with resource navigation, outreach, intake, and care coordination tasks. Interns help guide members through social determinants of health needs, document interactions in the Impact Connections platform, and collaborate with the team to ensure members receive timely, compassionate support. This role offers hands-on experience in case management, community resource identification, and member engagement within a tech-enabled social care model.
Key Responsibilities:
- Conduct outreach to members and assist with scheduling, follow-up, and check-ins.
- Support members in accessing community resources and navigating services.
- Complete intakes, care plan updates, and documentation
- Assist with resource research and maintaining updated resource lists.
- Participate in team meetings, supervision, and member case reviews.
- Maintain professionalism, confidentiality, and trauma-informed communication.
Requirements
- Must be currently enrolled in a Bachelor of Social Work (BSW) program and eligible for a field placement or internship.
- Ability to commit to 8–16 hours per week (or program-required hours).
- Strong written and verbal communication skills.
- Demonstrated interest in case management, community resources, and Social Determinants of Health (SDOH).
- Ability to maintain confidentiality and use trauma-informed, culturally responsive communication.
- Comfort using digital tools, including Google Workspace and basic CRM/case management platforms (training provided).
- Strong organizational skills and ability to manage multiple tasks and deadlines.
- Ability to work independently, take initiative, and seek supervision when needed.
- Reliable access to a computer and stable internet connection for virtual work.
- Professionalism, empathy, and alignment with Impact Connections’ mission and values.
Benefits
Hands-on experience in case management and Social Determinants of Health (SDOH) work.
Direct mentorship and supervision from licensed social workers.
Development of professional skills in documentation, outreach, and resource navigation.
Exposure to tech-enabled care coordination tools and innovative service models.
Opportunities to lead projects and gain macro and mezzo-level experience.
Flexible virtual schedule that accommodates academic commitments.
Strengthened resume and eligibility for strong letters of recommendation.
Similar Jobs
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Screen and process incoming Group Life claims and related mail, enter and update claims in the FEGLI system, handle claimant calls and correspondence, produce letters, perform peer reviews, and meet quality and production metrics.
Top Skills:
Fegli Claim SystemPc
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Reviews and approves escalated complaint responses, advises on complex life insurance and annuity transactions, investigates high-value disbursements and suspected fraud, and researches contract histories. The role develops resolutions for customers and partners, supports legal, compliance, product, and regulatory teams, identifies operational risks and trends, and recommends process improvements while maintaining strong controls.
Top Skills:
Microsoft CopilotMicrosoft Office Suite
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
Research Staff will develop foundational voice AI technologies, including low-bitrate neural audio codecs, steerable speech generation, disentangled audio representations, latent recombination, synthetic audio data generation, and multimodal speech-to-speech models. The role also involves designing scalable architectures, training methods, and inference algorithms optimized for hardware, billion-hour datasets, and real-time deployment. Candidates need strong mathematical foundations, foundation-model expertise, large-scale data pipeline experience, rigorous experimentation skills, deployment optimization knowledge, and publications or open-source contributions in speech or language AI.
Top Skills:
Data PipelinesFoundation ModelsGenerative ModelsGpu Hardware OptimizationLatent Space ModelsMultimodal LearningNeural Audio CodecsSelf-Supervised LearningSpeech-To-Speech SystemsStatistical Learning TheoryTriton Kernels
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
