Social Commerce Manager

At LiveCraft, we’re redefining the future of social commerce. By blending passion with performance, we transform compelling content into measurable commercial outcomes.

LiveCraft is a specialist social commerce agency that launches, scales, and optimises brands' presence across platforms such as TikTok Shop, Amazon, Twitch, and beyond. We design and activate bespoke programmes that create authentic customer engagement, delivering content-led conversions through livestreaming, influencer partnerships, affiliate programme management, and seamless marketplace logistics.

We operate as a division of Podean, a multi-award-winning global Marketplace Marketing agency.

We are looking for a Social Commerce Manager to join our growing team. This role will primarily support the development and delivery of social commerce strategies on platforms such as TikTok Shop, with opportunities to expand across other platforms in the future. This is a hands-on role, ideal for a natural leader with a passion for social content, influencers, digital commerce, and fostering meaningful relationships. In this role, you will be interfacing with clients, fostering meaningful relationships, and driving strategic business solutions, so it’s essential you are comfortable and thrive in a fast-paced, collaborative environment.

What You'll Do

• Collaborate with the Social Commerce team and clients to define, execute, and optimize social commerce initiatives
• Build and maintain strong working relationships with TikTok creators and affiliates, ensuring seamless onboarding and high-quality content delivery for brand campaigns
• Assist in curating and optimising TikTok Shop storefronts, ensuring product listings, images, and copy are accurate and appealing
• Monitor campaign effectiveness, track KPIs, and prepare reports offering actionable insights
• Liaise with cross-functional teams both within LiveCraft UK and globally with our parent agency, Podean
• Keep up to date with the latest social commerce trends, tools, and TikTok Shop updates to inform strategic recommendations
• Support with client communications, deliverables, and presentations
• Assist in managing campaign budgets and reconciling spend

What We’re Looking For

• 2–5 years’ experience in social media, influencer marketing, or a related area
• A natural leader, someone who takes initiative, who is extremely detail-oriented, and who thinks big picture
• Solid understanding of TikTok and the entire social (commerce) ecosystem
• Passionate about social trends, influencer culture, and creator communities
• Data-literate with the ability to analyse and interpret campaign performance
• Experience working directly with influencers or content creators is a plus
• Confident using tools like TikTok Creator Marketplace, affiliate dashboards, and reporting tools.