Site Supervisor (Armed), Detainee Transport Operations

POSITION INFORMATION: BASIC DETAILS

Location: Dallas-Fort Worth, Houston, San Antonio, Austin, Corpus Christi, Tyler, Abilene, San Angelo, Midland, Lubbock, Fort Stockton, Amarillo, Hallettsville (all TX)

Full-Time/Part-Time: Full-time

FLSA Status: Non-Exempt/Hourly

Travel Requirement: Yes – Up to 25%

Teleworking: No

Pay: $40/hr. ($34.91 Base + $5.09 H&W)

*Pay rates listed reflect the full rate for this position, including both the base pay and health and welfare benefits in accordance with applicable requirements. Pay is based on numerous factors including market location and may vary depending on job-related knowledge, skills, and experience.

POSITION SUMMARY INFORMATION: DUTIES AND REQUIREMENTS

Position Overview: In this role, you will oversee daily field operations, local staging hubs, and transport officer teams for secure detainee transport across Texas, with limited operations extending into New Mexico and Oklahoma. This role provides direct, hands-on leadership to ensure that vehicle pre-trip inspections, detainee intake procedures, and shift handoffs strictly adhere to government regulations and contractual security protocols. You will serve as the first line of management for transport officers, coordinating daily shifts, monitoring local fleet maintenance, and resolving immediate operational issues. Working closely with the Operations Manager, your leadership will guarantee seamless execution, officer safety, and secure transit across all assigned field routes.

Responsibilities:

• Provide direct leadership and operational oversight for armed transport officers and other support staff.
• Conduct and verify pre-trip vehicle safety inspections, equipment checks, and routine vehicle maintenance logging to keep fleet assets mission-ready.
• Enforce strict adherence to secure custody guidelines, search procedures, restraint protocols, and transfer handoffs in full compliance with federal and state regulations.
• Coordinate officer duty rosters, manage daily shift briefings, and ensure proper coverage for scheduled and emergency transport runs across the region.
• Serve as the primary initial point of contact for field emergencies, vehicle breakdowns, route delays, or security incidents, implementing immediate response actions.
• Audit officer logbooks, hours-of-service compliance, and safety equipment standards to ensure constant audit-readiness for government inspections.
• Manage local inventories of security restraints, communication devices, protective equipment, and vehicle supplies.
• Maintain professional relationships with local detention facility staff, law enforcement, and contracting officers at transit intake/outtake points.

Qualifications:

• Must possess a Texas Level III Commissioned Armed Security Officer License.
• Must possess or be willing to obtain a registered approved 9mm semiautomatic pistol or .45 ACP handgun
• Minimum of 3–5 years of supervisory or lead experience in secure transport, detention, law enforcement, armed security, or commercial fleet logistics.
• High School Diploma or GED required (Associate’s degree or relevant military/law enforcement leadership training preferred).
• Deep familiarity with government detainee transport standards, secure custody protocols, and DOT vehicle safety regulations.
• Hands-on knowledge of vehicle preventive maintenance tracking, pre-trip safety checklists, and basic fleet management procedures.
• Must be able to pass a rigorous federal background investigation, drug screening, and obtain/maintain required security clearance.
• Must hold a valid driver's license with a clean driving record
• Strong team leadership abilities, sound judgment in high-stress situations, and effective verbal/written communication skills.
• Must be able to provide proof of citizenship or legal US work authorization.
• If prior active-duty military, must provide copies of DD214(s) showing discharge condition.
• Must consent to fingerprinting.
• Must be able to read, write, speak, and understand English proficiently.
• Must be at least 18 years of age.
• Ability to pass a preemployment medical assessment and drug screening.

Work Environment:

Employees may be exposed to extreme cold or hot weather conditions, fumes, or airborne particles, toxic or caustic chemicals, and loud noise.

Physical Requirements:

Employees may be required to remain in a stationary position, stand, push, pull, climb, kneel, crawl, balance, squat, bend, and reach. Employees may be also required to use gear to move items around, including, but not limited to, carts and dollies. Employees may also be occasionally required to lift and/or move up to 49 pounds.

GardaWorld Federal Services is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.