The Site Reliability Engineer will enhance system reliability, manage cloud infrastructure, automate processes, support CI/CD pipelines, and troubleshoot production issues.
Daxko builds the software that powers fitness, wellness, and community organizations—everything from member management and payments to digital engagement and analytics. From small studios to the largest associations, we help thousands of fitness businesses streamline operations, enhance member experiences, and drive sustainable revenue growth.
At Daxko, we build technology that helps communities thrive. Behind every great product experience is a foundation that’s fast, reliable, and built to scale — and that’s where our Site Reliability Engineers come in.
We’re looking for an engineer who enjoys solving problems at the root, not just patching symptoms. Someone who’s energized by automation, thoughtful system design, and making things work better every day. If you’re curious, collaborative, and motivated to build systems that teams and customers can trust, you’ll feel right at home here.
You’ll play a key role on our TechOps team, partnering closely with product and engineering teams to strengthen the systems and tools that power our products.
In this role, you will:
- Build, maintain, and improve our cloud infrastructure across AWS and VMware
- Design and implement automation that makes our systems more scalable, reliable, and efficient
- Support and optimize CI/CD pipelines to ensure fast, consistent delivery
- Troubleshoot production issues and work alongside developers to resolve root causes
- Contribute to the evolution of our engineering tools, systems, and security practices
- Monitor system performance and reliability, participating in an on-call rotation
- Test and validate systems for availability, performance, and business continuity
- Maintain clear documentation for system design and troubleshooting
- Help keep our disaster recovery plans current, tested, and ready when needed
You’re someone who enjoys digging into complex systems and finding smarter ways to build and run them. You’re comfortable working in a fast-moving environment and collaborating across teams.
Required experience:
- 2–3 years of experience in a DevOps or Site Reliability Engineering role
- Hands-on experience with cloud platforms like AWS and/or VMware
- Experience with CI/CD tools such as Jenkins and automation frameworks
- Working knowledge of Git-based version control (Git, GitLab)
- Experience with infrastructure automation tools like Terraform, Chef, or Ansible
- Strong problem-solving skills and the ability to manage competing priorities
- Clear communication skills and a collaborative mindset
Nice to have:
- Experience managing Linux and Windows environments
- Familiarity with monitoring tools like LogicMonitor, New Relic, or similar
- Understanding of core internet technologies (DNS, HTTP, TCP/IP, CDNs)
- Experience with containers and orchestration (Docker, Kubernetes, etc.)
- Scripting experience (Python, Bash, or similar)
- Experience working with relational databases (Postgres, MySQL, SQL Server)
- Participation in a shared on-call rotation supporting 24/7 system reliability
- A primarily remote, desk-based role with minimal travel (<5%)
Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.
We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members.
Some of our favorites include:
🏝 Flexible paid time off
⚕️ Affordable health, dental, and vision insurance options
💪 Monthly fitness reimbursement
🤑 401(k) matching
🍼 New-Parent Paid Leave
👖 Casual work environments
🏡 Flexible work - remote & hybrid
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
Where you fall within the compensation range is based on how you demonstrate the skills and competencies needed for the role. We typically reserve the upper half of our compensation bands for team members who have grown within Daxko. In addition to base salary, some roles may be eligible for bonuses, commissions, or other performance-based incentives. We also offer a comprehensive benefits package, recognition programs, and plenty of opportunities to grow your career with us.
The pay range for this role is $90,000 – $159,000 per year.
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Site Reliability Engineer will design, develop, and support a secure cloud infrastructure while collaborating with development and DevOps teams, ensuring high performance and reliability of systems.
Top Skills:
AWSAzureDynatraceGrafanaKubernetesPrometheusPulumiSplunkTerraform
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
This role involves leading site reliability engineering initiatives, ensuring operational excellence and security for digital platforms within the organization, and collaborating across teams to improve system performance.
Top Skills:
Automation ToolsAWSAzureGCPIds/IpsMonitoring SystemsSecurity FrameworksSIEM
Cloud • Information Technology • Security • Software • Cybersecurity
Responsible for managing operations within classified environments, overseeing cloud infrastructure, automating tasks, and ensuring system stability in a high-security setting.
Top Skills:
AnsibleAws EcsKubernetesLinuxPythonTerraform
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
