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Arrive Logistics

Site Reliability Engineer

Posted 9 Days Ago
Hybrid
Austin, TX
Junior
Hybrid
Austin, TX
Junior
Build and maintain monitoring, alerting, and CI/CD for cloud applications; contribute code to improve reliability; automate operations, conduct incident response and post-mortems; design infrastructure and partner across teams to meet reliability goals.
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Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want
As a Site Reliability Engineer for Arrive Logistics, you will be responsible for building a purposeful, proactive, and sustainable approach to reliability based on core SRE principles and practices. Your role covers the entire life-cycle of a product: from helping engineering teams with architecture and delivery to on-call incident response and triage. You will work with tools and platforms like New Relic, Docker, Azure, and Kubernetes to help teams rapidly deliver code to production that aligns with our reliability goals. You’ll sit within the Engineering Organization supporting technology powering Arrive Logistics in the fast-paced freight industry. If you are passionate about Site Reliability Engineering and being part of a new team, read on.

What You'll Do

  • Create monitoring, alerting and dashboarding solutions that improve visibility into Arrive’s application performance and business metrics.
  • Deliver features and fix bugs to ensure the reliability of systems, including supporting teams by contributing code to their back-end and front-end applications.
  • Collaborate with others to architect and design production applications against critical challenges at the software and cloud infrastructure level
  • Perform root cause analysis and post-mortems with an eye towards future prevention.
  • Create automation to ensure repeatability, eliminate toil, reduce mean time to detection and resolution
  • Partner with stakeholders across the organization to understand and drive requirements that take in all parties’ needs and reach optimal outcomes. Utilize knowledge of business needs and project requirements to assess benefit and risk analysis and advise on best course of action. 
  • Design CI/CD pipelines for applications and infrastructure
  • Produce high quality documentation and support tooling
  • Participate in on-call rotations and incident management

Qualifications

  • 2+ years of experience in systems, software, platform, site reliability, or DevOps engineering
  • 1 + years of experience building or operating cloud applications on a major provider such as Azure (preferred), AWS, or GCP
  • Capable of taking clear requirements and implementing solutions
  • Understanding of SLIs and SLOs as they relate to reliability
  • Experience with CI / CD tools such as Azure DevOps, Github Actions, or similar
  • Familiarity with cloud automation using Infrastructure as code tools like Terraform (preferred), Chef, or Puppet
  • Experience writing code in .NET, Java / Kotlin, Nodejs, or Python
  • Exposure to multiple types of datastores such as SQL Server, PostgreSQL, Redis, Cassandra, and similar
  • Understanding of on-call rotations and incident management, and ability to work an after hours on-call rotation

The Perks of Working With Us

  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
  • Park your car for free on site!
  • Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
  • Sweat it out with the team at our onsite gym.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience
When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.

Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.

Top Skills

New Relic,Docker,Azure,Kubernetes,Azure Devops,Github Actions,Terraform,Chef,Puppet,.Net,Java,Kotlin,Nodejs,Python,Sql Server,Postgresql,Redis,Cassandra,Aws,Gcp

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