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Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!
Overview:
We are looking for a Site Reliability Engineer who will work with senior management, Platform Engineering, QA and development teams to continuously improve the stability, reliability and efficiency of our global SaaS platform through automation solutions and platform tools. This individual will contribute to building the software, automation frameworks, and systems that make our production environment more resilient, enable self-service capabilities, and reduce operational toil through code.
This role also includes supporting a FedRAMP authorized Cloud Service Offering. You will work closely with cross-functional teams to help implement and maintain robust automated systems that meet the stringent requirements of FedRAMP compliance.
What you will do:
- Contribute to automation tools and platform capabilities using Go, Python, or similar languages to help eliminate manual toil and build self-service components across infrastructure, observability, reliability, and security domains
- Support automation frameworks for incident response, infrastructure testing, monitoring optimization, and compliance validation including CI/CD pipeline enhancements
- Help develop observability and monitoring solutions including setting up alerts, contributing to noise reduction systems, automated SLO management, and cost optimization
- Partner closely with SaaS Engineering to deploy application and infrastructure updates using automation tools
- Available for on-call duties for incident response, blameless postmortems, and helping translate learnings into automated solutions
- Contribute to building playbook documentation and procedures
- Work on the FedRAMP environment with focus on infrastructure build-out, application deployment, and compliance automation
What we are looking for:
- 1-2 years of experience in software development, SRE, DevOps, or systems administration in a production environment
- Programming or scripting experience in Go, Python, Bash, or similar languages with strong knowledge of Linux fundamentals and experience writing automation scripts or building tools
- Familiarity with Kubernetes, container technologies, AWS/GCP/Azure, Infrastructure as Code tools (Terraform/CloudFormation/Ansible), Git, and basic CI/CD concepts
- Understanding of APIs, microservices, and distributed systems concepts
- Understanding of SRE principles, SaaS service management, and 24x7 production environment operations
- Experience contributing to automation projects, internal tools, or monitoring implementations (i.e. Datadog, Prometheus, Grafana) is a plus.
- Experience with Kubernetes operators, controllers, or orchestration concepts is a plus.
- FedRAMP, SOC2, or compliance framework exposure is a plus.
This is a remote position anywhere in the US
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The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Candidate Privacy Notice
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Precisely Burlington, Massachusetts, USA Office
1700 District Ave #300, Burlington, MA , United States, 01803
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