The Services Territory Sales Manager oversees sales goals for a district, manages In-Home Sales Specialists, handles service quality, and ensures compliance with policies.
Your Impact
The primary purpose of this role is to drive achievement of sales, margin, and profit, and Likely to Recommend (LTR) goals for an assigned district area by providing oversight to a team of In-Home Sales Specialist (IHSS). The Services Territory Sales Manager (STSM) is a people leadership role and will be responsible for the recruiting, selection, onboarding, developing, and retaining of IHSSs.
What You Will Do
Minimum Qualifications
Preferred Skills/Education
Benefits
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits
Associate Benefits ( https://talent.lowes.com/us/en/joining-our-team )
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
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Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
The primary purpose of this role is to drive achievement of sales, margin, and profit, and Likely to Recommend (LTR) goals for an assigned district area by providing oversight to a team of In-Home Sales Specialist (IHSS). The Services Territory Sales Manager (STSM) is a people leadership role and will be responsible for the recruiting, selection, onboarding, developing, and retaining of IHSSs.
What You Will Do
- Provides direction for all install sales programs within an assigned district area to ensure the achievement of sales, margin, close rate, and profitability goals
- Recruits, selects and retains In-Home Sales Specialist (IHSS)
- Manages the relationship and performance of the service provider network through direct interaction with the service providers and indirect interaction with Service Support
- Oversees all service quality issues through regular interaction including site inspections, service provider meetings, and reviewing customer satisfaction metrics to ensure Lowe's quality standards are met
- Supports Installed Sales performance by identifying training and talent gaps, developing action plans in partnership with the Store Leadership team to mitigate gaps, role plays with IHSSs on selling behaviors and provides feedback to Store Leadership with specific action plans to improve performance
- Obtains and holds licenses on Lowe's behalf as required
- Drives compliance with all Lowe's policies and procedures pertaining to Permit, lead safe processes and regulatory requirements across the installation life cycle.
- Oversees the installation project quote process for accuracy based on customer product selection, independent PROvider measurements, permit requirements and environmental assessments.
- Review execution by IHSSs for compliance with Lowe's policies, including for lead safe practices and contracts
- Individual Contributor
Minimum Qualifications
- High School or GED General Education and 3-5 Years Experience in a related industry
- Microsoft Office and Financial acumen.
- One or more years of experience managing direct or indirect reports.
- 3-5 Years Outside sales experience
- DL NUMBER - Driver License, Valid and in State Valid drivers license
Preferred Skills/Education
- Bachelor's Degree and or equivalent experience
- 1-2 Years Experience in the installation, repair service, or home improvement industry.
Benefits
- 401k with up to 4.25% match
- Discounted Employee Stock Purchase Plan (15% discount of strike price)
- Tuition-Free Education
- 10-week Maternity/Parental Leave
- 10% Associate Discount
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits
Associate Benefits ( https://talent.lowes.com/us/en/joining-our-team )
- Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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