Job Description:
At Sparklight/Cableone and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.
ServiceNow Platform Developer responsible for developing, configuring, and maintaining the ServiceNow platform to meet the needs of our organization. You will work closely with other members of the IT team to identify requirements, design solutions, and implement changes.
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
What you will do to contribute to the company's success:
- Set forth below is a list of the essential duties and responsibilities (or "essential functions") of this position.
- Develop and configure the ServiceNow platform to meet the needs of our organization.
- Collaborate with other IT team members to identify requirements and design solutions.
- Implement changes and customizations to the ServiceNow modules deployed.
- Create and maintain system documentation.
- Perform platform upgrades and patch management.
- Troubleshoot and resolve platform/module issues.
- Ensure the platform is secure and in compliance with industry security standards.
- Develop and maintain integrations with other systems.
- Provide technical support to end-users.
- Keep up to date with ServiceNow updates and new features.
- Mentor and train other team members on ServiceNow development best practices.
Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. Whenever practicable and, in accordance with legal guidelines, reasonable accommodation(s) will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position.
Qualifications:
- Bachelor’s degree in computer science, information technology, or related field or 3+ years’ experience in software development
- At least 2+ years of experience developing and configuring the ServiceNow platform.
- ServiceNow certification(s) strongly preferred.
- Strong understanding of ServiceNow architecture and platform capabilities
- Experience with JavaScript, HTML, CSS, XML, and other web technologies.
- Experience with REST and SOAP web services.
- Experience with database design and SQL.
- Excellent communication and collaboration skills.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and in a team environment.
- Knowledge of ITIL processes and framework is a plus.
- Knowledge of Agile methodologies and ceremonies a plus.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
FREE Cable One services for associates who live in a serviceable area
Up to $75/mo. Stipend
Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only)
Vehicle provided for daily work purposes, if residing within reasonable radius from office location
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
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