The ServiceNow Developer will develop and customize ServiceNow projects, improve existing applications, work on upgrades, and collaborate with stakeholders to fulfill their technical needs.
Description de l'entreprise
Inetum est un leader européen des services numériques. Pour les entreprises, les acteurs publics et la société dans son ensemble, les 28 000 consultants et spécialistes du Groupe visent chaque jour l’impact digital : des solutions qui contribuent à la performance, à l’innovation et au bien commun. Présent dans 19 pays au plus près des territoires, et avec ses grands partenaires éditeurs de logiciels, Inetum répond aux enjeux de la transformation digitale avec proximité et flexibilité. Porté par son ambition de croissance et d’industrialisation, Inetum a généré en 2023 un chiffre d’affaires de 2,5 milliards d’euros.
Description du poste- Actively participate in major development projects of the platform.
- Develop and customize by using Workflow Designer, Flow Designer, Javascript and Data Querying
- Contribute to evolution of ServiceNow modules (ITSM, SPM, CSM, …)
- Contribute to version upgrades.
- Contribute to the implementation of new ServiceNow modules.
- Maintain and enhance existing ServiceNow applications and modules.
- Handle minor evolutions and incident resolution.
- Participate in the automation of recurring tasks.
- Collaborate with stakeholders to understand their needs and translate them into technical requirements.
- Be proactive and share your experience with the team.
- At least 4 years of experience as a Service-Now Developer and Technical Consultant.
- Bachelor's degree in IT or equivalent.
- Strong knowledge of JavaScript, REST web services, data querying, workflow designer, and flow designer.
- Mastery of ACLs.
- Experience with upgrades/cloning is a plus.
- CSA, CAD are mandatory. ITSM Specialist is a plus, as well-as ITIL v3 or v4 certification.
- Ability to work independently and communicate effectively with stakeholders.
- Fluent in both French and English, both written and spoken.
- Two successful experiences as ServiceNow Developer.
- You have already work in an Infrastructure Services context.
- Ability to analyze, synthesize and solve problems.
- Team spirit, collaboration and communication.
- Fluent English and French, spoken and written.
- Strong motivation
Top Skills
Acls
Flow Designer
Itil V3
Itil V4
JavaScript
Rest
Servicenow
Workflow Designer
Inetum Boston, Massachusetts, USA Office
Boston, United States
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