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Budderfly is a fast-growing, private equity-backed energy management company that is helping the planet by reducing carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. By installing and managing a combination of patented technologies, equipment upgrades, and proprietary energy software solutions, we deliver energy savings with no investment required from our customers.
Recognized as one of Fast Company’s Most Innovative Companies of 2025 and featured on the Inc. 5000 list of America’s Fastest-Growing Companies for four consecutive years, Budderfly is driving real impact at scale.
We are an energetic, dynamic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place!
We have an opportunity for a motivated individual to fill the role of a Service Excellence Leader (In-House HVAC/R Service Technicians) Western Region. In this position, the successful candidate will be responsible for ensuring optimal, efficient operation of the fleet of Budderfly HVAC Units.
Why this Role is Important:
HVAC Replacement with Ultra-High Efficient Units is the most recent endeavor initiated by Budderfly to save energy on our customers’ sites. Ensuring that these HVAC units are properly maintained and retain the most efficient control parameters is vital to the success of this Replacement program. This role is a key player leading the impactful team across the Western Region in North America. This team is tasked with ensuring that these units continue to operate at the utmost efficiency in our endeavor to save energy with any tools possible.
Responsibilities:
- Ensuring optimal customer service to preventative maintenance and dispatch requests for the Western Region of the North American Service Excellence team.
- Owning all functions of the Western Region of the Service Excellence (In-house HVAC/R Service Technicians) team.
- Establishing Service Excellence Advancement program to promote team member career advancement.
- Driving the continued excellent operation of Budderfly HVAC Units across the Western Region of North America.
- Building Service Excellence Technician teams across key markets in the Western Region of North America.
- Developing administrative and training programs for the North American Service Excellence team.
- Managing Human Resources and payroll approval functions of direct reports.
- Guiding the development of the Budderfly Service Excellence (In-house Service Technician) team.
- Being available to respond to team member calls when needed.
- Ability to travel (expected to be up to 25%) across North America to the Service Excellence home bases.
- Motivating all reports to work safely in compliance with OSHA and Budderfly standards.
Desired Skills and Experience:
- Bachelor‘s Degree in Engineering, Business, Economics, or other related field of study required.
- Advanced mechanical and electrical technician experience.
- HVAC Controls experience. Familiarity with Lennox Core Controllers and Carrier SystemVu controllers is a benefit.
- Experience with building teams of service technicians across a variety of geographic locations.
- Proven experience managing multiple projects concurrently with complex inter-dependencies.
- Experience in the energy space helpful but not required.
- Enjoys continuous learning, as supported by your organization, both technically and professionally.
- Desire to help shape a developing team in an organization with a bright future.
Compensation is based on factors including level of experience, skillset, qualifications, and location.
What We Offer:
- Career advancement opportunities in a fast-growing, supportive company environment
- Competitive pay
- Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
- Opportunity to work as part of a team that values its members and works together to achieve positive change.
Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.
We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career web page as a result of your disability.
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