Lead and support strategic account management: maintain revenue projections and CRM records, review CRM compliance and presales artifacts, reconcile engineering burn and delivery expectations, track customer satisfaction, identify process gaps, and negotiate and execute MSAs and SOWs.
Greetings Everyone
Who are we?
For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.
- You will support the Account Management organization by
- Creation and maintenance of Revenue Projection sheet, add new opportunities to CRM tool (Salesforce) and keep it updated, track and maintain all activities on CRM and/or InSight (SAM project)
- Review of Weekly CRM Compliance and file RCA for Issues
- Review Comments on PreSales/Account Management artifacts - proposals, contracts, etc.
- Review of CRM projections daily/weekly with Executive Management
- Reconciliation with Engineering organization of expectation of burn on weekly or as-needed basis (whichever is more frequent)
- Review effectiveness of Engineering organization in their ability to meet customer expectations
- Identify gaps in customer’s process that prevent effective Delivery Measure and Track customer satisfaction at a project and account level
- Negotiate and execute Master Services Agreements and/or SOWs with customer
Similar Jobs
Healthtech • Social Impact • Software • Telehealth
Serve as the technical IC leader for the Provider organization: set technical roadmap and engineering standards, design and review architectures, drive cross-team initiatives, mentor engineers, and deliver high-throughput, low-latency, cloud-based microservice systems for provider-focused products.
Top Skills:
Cloud InfrastructureDistributed SystemsMicroservicesNoSQLSQL
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Senior strategic partner in Sales Strategy and Operations to optimize Falcon Flex deal structures, ensure revenue and policy compliance, lead deal reviews and approvals, perform financial modeling and analysis, advise pricing strategy, and drive cross-functional process and system improvements to scale disciplined deal execution.
Top Skills:
Falcon FlexSalesforce CpqSalesforce CRM
Agency • Artificial Intelligence • Consumer Web • Digital Media • Analytics • Design
Manage end-to-end paid media campaigns across multiple clients and channels, including strategy, setup, optimization, tracking, and reporting. Analyze performance data, maintain tracking (GA4/Tag Manager), build reports and dashboards, and present insights to clients. Collaborate with account, creative, and analytics teams to drive growth and improve ROI while staying current on platform best practices.
Top Skills:
Conversions ApiFacebook/Meta AdsGoogle AdsGoogle Analytics (Ga4)Google Looker StudioGoogle SheetsGoogle Tag ManagerLinkedin AdsMicrosoft/Bing AdsPerformance MaxPinterest AdsProgrammatic AdvertisingReddit AdsTwitter/X AdsYoutube Ads
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
