Lead and mentor a UX/UI design team, owning the design process for user-facing features, collaborating with Product Managers, and driving design excellence for SaaS products.
This is a remote position.
- Lead, mentor, and guide a team of 2 UI/UX designers, reviewing their work to ensure consistency, quality, and alignment with product goals.
- Own the UX/UI design process for user-facing features, working closely with Product Managers through implementation and iteration.
- Drive design excellence as we evolve our interface to accommodate growing feature sets and optimize experiences across all screen sizes and devices.
- Collaborate closely with the VP of Product and Product Managers to translate user needs and business requirements into elegant design solutions.
- Develop and maintain design systems that support consistency, accessibility (including WCAG compliance), and scalability across the platform.
- Design for complex, data-heavy workflows while balancing speed, accuracy, and user confidence considerations.
- Create handoff-ready designs with clear documentation of states, edge cases, and interactive behaviors.
- Champion user-centered design practices across the organization and advocate for design excellence.
- Support product-led growth initiatives by designing self-serve, freemium experiences that drive user engagement and conversion.
- Work cross-functionally with engineering, QA, and product teams to ensure timely and high-quality implementation of designs.
- Design AI-assisted features with consideration for system transparency, confidence communication, and handling of bulk actions and large datasets.
- Help scale our design capacity and accelerate our release velocity while maintaining our high user satisfaction and retention rates.
Requirements
- At least 5 years of UX/UI design experience, with a minimum of 2 years in a leadership or senior design role.
- Strong experience designing for SaaS products with self-serve, freemium models and product-led growth strategies.
- Proven track record of leading design teams and mentoring designers to produce high-quality work.
- Deep understanding of upgrade triggers, user onboarding flows, and conversion optimization in self-serve products.
- Experience designing within existing design systems and evolving products with established user bases.
- Strong portfolio demonstrating work on complex, data-heavy products with multiple user segments.
- Experience with responsive design and creating solutions that work seamlessly across various screen sizes and devices.
- Familiarity with accessibility standards (WCAG) and designing inclusive experiences.
- Excellent communication and collaboration skills with ability to work cross-functionally.
- Strong cultural fit with demonstrated commitment to teamwork, collaboration, and building positive team dynamics.
- Experience designing for AI-assisted or intelligent features is a plus.
- Familiarity with systematic review processes or academic research workflows is a plus but not required.
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What you need to know about the Boston Tech Scene
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