The Senior UX Designer will lead user research, UX strategy, design, and collaboration, focusing on improving healthcare experiences through innovative UX design.
About Avalere Health
At Avalere Health, we are powered by a single, unifying mission to make EVERY PATIENT POSSIBLE. Our three capabilities – Advisory, Medical, and Marketing – move as one, seamlessly collaborating to ensure every patient is identified, supported, treated, and cared for, equally.
Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.
Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.
Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.
We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.
About the role
We are seeking an ambitious and passionate Senior UX Designer to join our team. The qualified candidate shares our dedication and enthusiasm for using UX design to improve people's lives by solving complex healthcare challenges for patients and healthcare professionals alike. You'll be instrumental in shaping the end-to-end user experience across a variety of high-impact projects.
What you'll do
- User Research & Discovery: Plan, conduct, and synthesize user research (e.g., interviews, surveys, usability tests, A/B testing) to inform design decisions and uncover user needs, pain points, and behaviors
- UX Strategy & Ideation: Partner with internal stakeholders to define product strategy, user goals, and business requirements. Lead brainstorming sessions and workshops to generate creative solutions to complex challenges
- Design & Prototyping: Lead the creation of key UX artifacts including user flows, wireframes, and interactive prototypes. You'll work primarily in Figma and Miro, ensuring all designs are scalable, accessible, and aligned with business goals and technical constraints
- Cross-Disciplinary Collaboration: Act as a bridge between key functions, presenting concepts and rationale to stakeholders and cross-functional teams, articulating design decisions based on user research, design principles and best practice. Be the voice of the user
About you
- 5+ years of dedicated UX experience, with a proven track record in a fast-paced agency setting
- 3+ years working within a highly regulated industry (e.g., pharma, finance, government)
- Strong portfolio demonstrating your ability to deliver complex, data-informed UX design solutions
- Expert-level proficiency with Figma and Miro is a must
- Proven experience leveraging research and analytics to validate design choices and measure the impact of your work. Skilled at using both qualitative and quantitative data to inform your design process
- Excellent communication skills, with the ability to clearly articulate design rationale and technical concepts to non-technical audiences
- Good knowledge of modern web technologies, responsive design, and accessibility standards (e.g., WCAG)
- Bachelor's degree in a relevant field (or equivalent professional experience) is a plus
- Experience in the life sciences or pharmaceutical medical communications space is a plus
- Proficiency with other tools like the Adobe Creative Suite, Jira, and Confluence is a plus
What we can offer
You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.
Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.
We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.
Top Skills
Adobe Creative Suite
Confluence
Figma
JIRA
Miro
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