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Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. As a Senior Benefits Specialist, you'll not only design and administer impactful benefits programs for our US employees, but you'll also be a key player in shaping a culture of care within a company that's constantly innovating and redefining the industry. If you're driven by the opportunity to make a tangible difference and thrive in a dynamic, high-growth environment, this is your chance.
About this roll* (Responsibilities):
Benefits Management:
- Administer US employee benefits (health, 401(k), etc.) using Workday and vendor systems.
- Optimize Workday for efficient benefits processes and reporting.
- Ensure compliance with all relevant regulations (ACA, COBRA, etc.).
- Manage vendor relationships and resolve any issues.
- Handle benefit invoices and procurement processes.
Program Development & Analysis:
- Evaluate and implement new benefit vendors and programs.
- Analyze market trends and benchmark studies to ensure competitive offerings.
- Assess plan costs and utilization, and propose improvements.
- Develop recommendations for benefit plan design changes.
Process Improvement & Project Management:
- Streamline benefits processes and transition tasks to Toast's Talent Operations team.
- Provide benefits expertise for internal improvement projects.
- Manage benefits projects, track progress, and ensure timely completion.
Employee Support & Communication:
- Address employee inquiries and assist with life event changes.
- Create and maintain clear employee communications and intranet resources.
- Resolve escalated employee issues with vendors and brokers.
Open Enrollment:
- Lead the annual US open enrollment process.
- Coordinate system and payroll updates for plan changes.
- Develop and execute effective employee communication strategies.
Do you have the right ingredients*? (Requirements)
- Bachelor's degree in HR, Business Administration, or a related field.
- 5+ years of experience administering employee benefits programs in a corporate or consulting environment.
- Strong knowledge of benefits laws and regulations, including federal, state, and local regulations (e.g., ACA, COBRA, HIPAA, ERISA).
- Excellent analytical, problem-solving, and project management skills.
- Proficiency in Google Suite, Microsoft Excel, and HRIS systems (Workday a plus).
- Experience with benefits administration in a high-growth environment is a plus.
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$88,000—$141,000 USD
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
Toast Boston, Massachusetts, USA Office
Toast’s headquarters is located in the heart of the Seaport District. Toasters are surrounded by art, culture, and delicious cuisine in one of the most bustling neighborhoods in Boston.
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