The Senior Technical Account Manager will lead onboarding and technical support for partners, manage integrations, troubleshoot issues, and collaborate with teams to ensure successful platform adoption.
WHAT YOU’LL DO
Viant is looking for a highly motivated Senior Technical Account Manager - IRIS.TV to support Data Partner and Ad Platform integrations across the programmatic video and CTV ecosystem. This individual will be responsible for leading onboarding, technical support, and ongoing maintenance for publishers, broadcasters, SSPs, DSPs, and ad servers, serving as the primary technical contact for partners.
You will collaborate closely with Product, Engineering, and Business Development teams to ensure seamless integrations, manage taxonomy ingestion, monitor enrichment performance, and proactively resolve technical issues. By bridging the gap between partner needs and Viant’s platform capabilities, you will help drive adoption, retention, and overall success of IRIS-enabled data solutions in market.
The ideal candidate will bring strong technical expertise in CTV and programmatic advertising, hands-on experience with integrations, and the ability to translate complex technical concepts into clear, actionable communication for both technical and non-technical audiences.
THE DAY-TO-DAY
- Lead technical onboarding and integrations for publisher and data partners.
- Manage day-to-day technical support and troubleshooting across CTV/OLV partners.
- Oversee ad platform integrations, ensuring IRIS_ID/IRIS_CONTEXT availability across SSPs, DSPs, and ad servers.
- Serve as the primary technical contact for Data Partners and Ad Platforms.
- Collaborate with Product, Engineering, and Business Development teams to support adoption and partner success.
- Maintain client-facing documentation and best practices for integrations.
- Monitor enrichment performance, manage taxonomy ingestion, and provide QA.
GREAT TO HAVE
- 5–7 years of experience in programmatic ad tech, ideally in CTV/video.
- 2+ years in technical account management or solutions engineering.
- Strong knowledge of programmatic video/CTV, DSPs/SSPs, and OpenRTB.
- Hands-on experience with video CMS, ad-serving platforms, SSAI/CSAI, and major sell-side vendors.
- Ability to communicate technical concepts to non-technical audiences.
- Proficiency in Excel; SQL and API (REST/GraphQL) experience a plus.
- Bachelor’s degree required.Experience with SSPs/ad servers (e.g., GAM, FreeWheel, SpringServe) and DSPs (e.g., DV360, The Trade Desk).
- Familiarity with identity/privacy solutions (UID2, ID5, GDPR/CPRA).
- Knowledge of VAST/VMAP, HLS/DASH, Prebid, IAS/DV/MOAT.
- Strong documentation and process discipline.
WHO WE ARE
- Viant® (NASDAQ: DSP) is a leading advertising software company that enables marketers to plan, execute and measure omnichannel ad campaigns through a cloud-based platform. Viant’s self-service Demand Side Platform, Viant DSP®, powers programmatic advertising across Connected TV, Linear TV, mobile, desktop, audio, gaming and digital out-of-home channels. In 2022, Viant was recognized as a Leader in the DSP category, earned Great Place to Work® certification and Co-Founders Tim and Chris Vanderhook were named EY Entrepreneurs of the Year. To learn more, please visit viantinc.com.
- IRIS.TV is the world’s leading video data platform. Founded in 2013, IRIS.TV helps customers and partners maximize the value of their investment by bringing video-level contextual, emotional, and brand safety data to market to target and measure streaming campaigns. This technology is built off our core technology, the IRIS_ID, and it provides buyers and sellers of streaming advertising transparency into what content their ads are being placed against. Our technology helps publishers make more money, using privacy first data, while improving ad campaign performance for advertisers. Operating at massive scale, we process tens-of-billions of video views and ad requests per day. Our customers range from the largest brands in the world to new innovative companies investing in CTV advertising for the first time. To learn more, please visit iris.tv.
LIFE AT VIANT
- Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.
Not the right position for you? Check out our other opportunities!
Viant Careers
#LI-SK1 #LI-Hybrid
About Viant
Viant Technology Inc. (NASDAQ: DSP) is a leader in CTV and AI-powered programmatic advertising, dedicated to driving innovation in digital marketing. Viant’s omnichannel platform built for CTV allows marketers to plan, execute and measure their campaigns with unmatched precision and efficiency. With the launch of ViantAI, Viant is building the future of fully autonomous advertising solutions, empowering advertisers to achieve their boldest goals. Viant was recently awarded Best AI-Powered Advertising Solution and Best Demand-Side Platform by MarTech Breakthrough, Great Place to Work® certification and received the Business Intelligence Group’s AI Excellence Award. Learn more at viantinc.com.
Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
By clicking “Apply for this Job” and providing any information, I accept the Viant California Personnel Privacy Notice.
Top Skills
Ad-Serving Platforms
APIs
Csai
Ctv
Dash
Dsps
Dv
Excel
GraphQL
Hls
Ias
Moat
Openrtb
Prebid
Programmatic Advertising
Rest
SQL
Ssai
Ssps
Vast
Video Cms
Vmap
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