Senior Systems Engineer

Job Description
Senior OpenShift Engineer
United States
Monday-Friday, 8:00am-5:00pm EST
Remote
CSC is looking for a Senior RedHat OpenShift Container Platform (RHOCP) Engineer who has a passion for operating, expanding, and enhancing the platform. We expect our RHOCP Engineer to deliver a platform to delight our in-house application development teams. We are making a significant investment in new and refactored cloud-ready container-based applications.
Responsibilities include

• Platform Performance & Stability: Optimize, and maintain OpenShift platform infrastructure to ensure maximum uptime and optimal performance
• Infrastructure Automation: Develop and maintain comprehensive Ansible playbooks to implement platform enhancements and ensure robust disaster recovery capabilities
• Monitoring Enhancements: Partner with the Observability team to refine monitoring solutions, implement predictive alerting, and continuously improve platform visibility
• Application Infrastructure Support: Provide expert platform-level troubleshooting assistance to the SRE team for complex application issues
• Enterprise Update Management: Lead the planning and execution of bi-annual OpenShift platform updates with minimal service disruption across all environments
• Cross-Team Change Coordination: Serve as platform ambassador in change management processes, aligning OpenShift modifications with application team requirements
• Process Standardization: Engineer repeatable, automated workflows using Ansible Automation Platform to minimize manual intervention
• Technical Knowledge Management: Develop and maintain comprehensive technical documentation that enables efficient platform operations
• Vendor Relationship Management: Effectively manage vendor support relationships, drive issue resolution, and influence platform roadmaps
• Platform Evolution: Lead implementation projects for new platform-level applications and utilities that enhance OpenShift capabilities
• Operator Lifecycle Management: Oversee the deployment, configuration, and updates of OpenShift operators to extend platform functionality
• Technology Adoption Planning: Research and evaluate emerging OpenShift features and capabilities to drive continuous platform improvement
• Incident Resolution: Own the full lifecycle of platform-related incidents in ServiceNow, ensuring efficient response and comprehensive documentation
• Resource Utilization Tracking: Maintain accurate time tracking for projects, incidents, and administrative tasks using ServiceNow
• Oncall Rotation: Participate in every 5th week on-call rotation with Unix team, delivering rapid response and resolution for Priority 1 incidents

Qualifications Include

• 3+ years' experience with containerization products such as Docker, Kubernetes, and RedHat OpenShift
• Experience with Nutanix hardware and AHV hypervisor a plus.
• Strong focus on automation including tools including Jenkins, Ansible, and Github.
• Experience with Amazon AWS or Microsoft Azure a plus
• Experience working in a DevOps culture
• Excellent written and verbal communications skills
• Ability to coordinate and collaborate across internal and external teams to ensure excellent customer experience
• Demonstrated proactive and directional thinking
• Demonstrated ability to learn at the pace of technology change, maintenance of a broad skill set in common enterprise IT technologies across development, automation, and operations
• Bachelor's degree in related discipline or equivalent job experience

What can we offer you?

• A challenging and rewarding career
• Support for continued professional development
• A strong team and excellent relationships with RedHat
• A culture of empowerment and action to move forward and improve our service.
• Annual bonus program recognizing individual performance
• You choose work location. Enterprise Technology supports 100% work from home or work in office.
• Profit Sharing Plan
• Excellent benefits for you and your family! - 401(k) with employer match. Medical/Dental/Life Insurance - Spouse and dependent life - 18 paid days off accrued in first year - paid holidays - Tuition Reimbursement - AND MORE!

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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, U.S., providing market-leading expertise and knowledge-based solutions to clients worldwide. We have an unmatched global reach with offices and capabilities in more than 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,500 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC, Our Values, and our unwavering commitment to our clients, communities, and each other.
CSC is dedicated to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is respected. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging.
Colleagues are empowered to own their careers and have access to various career opportunities and excellent benefits, including annual Success Sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly through our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.