Designs, administers, secures, and modernizes hybrid infrastructure across Windows Server, identity platforms, VMware, AWS, and endpoint systems. Serves as a senior escalation point for complex incidents, leads major incident response and root-cause remediation, and drives automation, compliance, vulnerability management, and operational standardization. The role also supports infrastructure architecture, audit remediation, documentation, cross-functional collaboration, and mentoring while participating in an on-call rotation.
Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with their audiences - and that’s just the beginning!
Organizations, large and small, depend on us to accurately publicize market-moving news and multimedia, and generate social engagements that develop interactions with their target audiences.
About the Role
The Senior Systems Engineer is a senior member of the Corporate IT team responsible for the design, administration, security, automation, and continuous improvement of Business Wire's hybrid infrastructure across on premises, virtualized, and cloud environments.
This role provides technical leadership across Windows Server, Active Directory, Entra ID, VMware, AWS, endpoint management, identity services, and infrastructure operations. The Senior Systems Engineer serves as a key escalation point for complex technical issues, drives modernization initiatives, improves operational maturity through automation and standardization, and partners closely with Engineering, Security, Infrastructure, Service Desk, and business teams to ensure reliable and secure technology services.
What You'll Do
- Own the technical direction, lifecycle management, and operational health of Windows infrastructure platforms.
- Establish standards, configuration baselines, and operational practices across infrastructure services.
- Lead infrastructure modernization initiatives across Windows, VMware, AWS, identity platforms, and endpoint management systems.
- Evaluate new technologies and recommend improvements that increase reliability, security, scalability, and operational efficiency.
- Serve as the senior escalation point for complex infrastructure incidents and operational issues.
- Lead major incident response efforts and coordinate cross-functional technical teams during business-impacting outages.
- Drive root cause analysis and ensure permanent corrective actions are implemented.
- Design, administer, and optimize Windows Server environments and hybrid identity services.
- Manage Active Directory, Entra ID, Group Policy, identity synchronization, and authentication services.
- Maintain and support VMware vSphere, ESXi hosts, vCenter, and associated infrastructure components.
- Administer and support AWS infrastructure services, including EC2, IAM, networking, monitoring, and storage services.
- Troubleshoot DNS, DHCP, load balancing, certificate services, and core infrastructure dependencies.
- Lead audit remediation efforts, access reviews, evidence collection, and infrastructure control improvements.
- Partner with Information Security to improve vulnerability management, identity governance, and infrastructure security controls.
- Design and implement automation solutions using PowerShell, Infrastructure as Code, APIs, and cloud-native tooling.
- Eliminate manual processes through automation, orchestration, and workflow improvements.
- Develop repeatable deployment, maintenance, patching, and compliance standards.
- Maintain infrastructure documentation, architecture diagrams, standards, and operational runbooks.
- Mentor engineers, administrators, and Service Desk personnel through technical leadership and knowledge transfer.
- Collaborate across Infrastructure, Security, Service Desk, DBA, Applications, and vendor teams to improve operational maturity and service reliability.
What You'll Need
- 8+ years supporting enterprise infrastructure environments as a Systems Engineer, Infrastructure Engineer, or senior technical resource.
- Deep expertise with Windows Server, Active Directory, Entra ID, Group Policy, and hybrid identity environments.
- Advanced VMware vSphere, ESXi, and vCenter administration and troubleshooting skills.
- Strong AWS infrastructure experience including EC2, IAM, networking, and cloud operations.
- Experience leading infrastructure projects from design through implementation.
- Experience serving as a senior escalation point during business-critical incidents and outages.
- Strong PowerShell automation and scripting capabilities.
- Experience with vulnerability remediation, patch management, and infrastructure lifecycle management.
- Experience performing audit remediation, access reviews, compliance documentation, and regulatory support activities.
- Strong knowledge of DNS, DHCP, networking fundamentals, and infrastructure troubleshooting.
- Experience with Infrastructure as Code, automation frameworks, or configuration-management practices.
- Ability to evaluate technical risk, make sound operational decisions, and balance short-term needs with long-term strategy.
- Strong written communication, documentation, and cross-functional collaboration skills.
- Ability to participate in an on-call rotation and respond effectively during major incidents.
- Experience with monitoring or SIEM tools (Splunk, CloudWatch, OpenSearch) is a plus.
- VMware, Microsoft, Entra ID, AWS certifications is a plus.
- Prior experience in audit-driven or highly regulated technical environments is a plus.
What We Offer
- The base salary range for this position is $130K to $135K/year. Offered salary will be determined by several factors, including but not limited to: applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Business Wire reserves the right to modify this salary range at any time.
- Ability to work remotely
- Excellent health benefits that begin on your first day of employment
- $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources
- 401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)
- PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!
Business Wire’s total rewards include:
A pre-employment background check will be required after the acceptance of an offer. Business Wire is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Business Wire will also consider for employment qualified applicants with arrest and conviction records.
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