REMOTE Senior Staff Technical Program Manager

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here.

Summary

The Senior Staff Technical Program Manager is responsible for managing technical projects and/or programs from inception to implementation, developing state-of-the-art, next generation, AI enabled capabilities for our customers leveraging the latest developments in the AI and ML space to support applications built leveraging agentic and non-agentic AI.

Responsible for identifying, scoping, and delivering end-to-end projects, working across departments to dive into technical challenges to help guide the team to focus on the most critical problems, escalating issues when needed.  Accountable for schedules, budgets, scope and associated communication documentation.  Analyzes, communicates and manages risks that threaten critical success factors.  Communicates extensively with business partners to facilitate desired outcomes and clarify expectations. 

Responsibilities          

• Responsible for and sets direction over the technical programs assigned, defining creative, high quality, and clear roadmaps based on team strategy and vision.

• Oversees program budget(s), including capital and expense budgets.

• Delivers programs that introduce new capabilities to the organization.  Oversees the development, execution, monitoring and revision of program plans; approves project plans to deliver program goals and objectives.

• Working with cross-functional teams to ensure roadmap priorities meet customer needs and facilitate the implementation of programmatic solutions. Ensures enterprise level dependencies are managed and planned out.
• Create awareness of cross-functional inter-dependencies and establish prioritization for plan execution to minimize disruption on daily operations. 
• Communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information. 
• Collaborate with internal teams to deliver against ambitious goals for TRIMEDX.  Connect program to broader organizational goals to facilitate organizational change and adoption.
• Foster a constructive dialogue, harmonize conflicting views, and lead the resolution of contentious issues to build commitment. 
• Leverage your technical understanding of SaaS applications and LLMs to highlight projects risks, look around corners and help the team deliver efficiently. 
• Proactively solve day-to-day strategic and technical challenges. Drive innovation and implement enhancements of program and project management best practices.

• Able to effectively influence up and across the organization, and adept at synthesizing a variety of technologies and capabilities to deliver quality search experiences that customers love.

• Communicate initiative and program level milestones and risks with senior leadership and other stakeholders.
• Leverages outside professional activities and trends to broaden knowledge: determines what is appropriate to adopt and trains and informs team of learnings.

• All other duties as assigned.

Skills and Experience

• At least 7 years of related work experience in IT and software development, with demonstrated technical project/program management experience working with software engineering teams.

• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

• Project management experience to include scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership.

• Experience working on large scale search and/or machine learning systems.

• Must have skill base to thrive in high-ambiguity situations to build consensus and drive team toward results, while balancing business needs versus technical constraints.

• Ability to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner.

• Must be able to influence teams in indirect reporting structure to drive outcomes using maturity, high judgement, negotiation skills while working to gain consensus amongst teams and departments.

Education and Qualifications

• Bachelor’s degree in Computer Science, Engineering or related technical discipline is required, or equivalent experience.  Advanced degree preferred.

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At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.

We embrace people’s differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences. 

Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.

TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.

Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.