Senior Staff Software Engineer, Customer Experience

Metropolis is seeking a Senior Staff Software Engineer to lead one of our Customer Experience application development teams through the next growth phase. As an engineering leader, you will be driving the future of Metropolis products forward, shaping vision that enables us to build top notch customer experiences. This individual will provide strong technical thought leadership and will shape an engineering-led culture.  

The ideal candidate will have a product-oriented mindset exuding extreme curiosity to explore customer experiences, obsessively finding opportunities for our customers to make technology experience frictionless. This leader will play a critical role in the company's success by ensuring that advancing the tech is aligned with customer needs and contributes to the company's overall growth and profitability. 

This is a unique opportunity to realize a large business impact by building an end-to-end mobility platform that supports high throughput locations, aviation, fleet management and other use cases impacting the everyday experience of millions of people.

If you are energized by the mission to empower our customers to harness time through remarkable mobility products, this role is for you. We operate in a fast-paced, challenging, and fun environment! We work together as one team to deliver on our commitments. We challenge the status quo every day, internally and externally.

• Provide technical direction that influences the entire company by formulating and implementing technical vision and roadmap.
• Establish the technologies and best practices needed to achieve operational excellence in system reliability while enabling rapid experimentation and data-informed decisions.
• Through technology, enable step function improvements in developer experience and velocity.
• Be a great coach to bring the best out of our engineers and a key driver of hiring top talent.
• Empower collaborative environment where best product and technical ideas are nurtured and come to life.
• Create competitive advantages for our customers through their use of our global platform. 

• 10+ years of experience building customer centric applications and products.
• Experience initiating and driving technical direction.
• Proven track record of designing and delivering large-scale distributed systems and software products in high volume consumer facing applications.
• Extremely strong fundamental computer science skills and expert level knowledge of Scala or Java or related language.
• Strong experience with data-intensive architectures.
• Deep understanding of tradeoffs involved in release engineering and other processes.
• Excellent written and verbal communication skills with a proven ability to present complex information in a clear and concise manner to a variety of audiences.
• Track record of successful cross-functional collaboration while building customer solutions in B2C and B2B settings.

Preferred Qualifications 

• Advanced degree in a technical field such as computer science.
• Previous experience working inside innovative, high-growth environments.
• Experience succeeding in situations with high levels of ambiguity.
• Experience with leading the development of industry altering infrastructure.
• Experience with leveraging AI technology to streamline engineering activities.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.