PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Speech Scientist to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Grammar development and testing for speech enabled IVR applications using Nuance Recognizers
- Functioning as subject matter expert for all issues relating to speech recognition performance
- Supporting sales with proposals and questions around speech recognition
Requirements
In addition to excellent communication and client interaction skills, you should have at least 5 years of experience with:
- Nuance Recognizer, Nuance Dragon Voice, Nuance SpeechSuite
- Scripting language such as Perl
- Linux and Windows
- JavaScript/ECMAscript for grammar development and testing
Desired Experience
- Nuance Vocalizer, Amazon Lex, IBM Watson, Google Voice, SiriKit and other NL tools
- SoX, Audacity or similar audio utilities
- Nuance Speech Server, Nuance License Manager, Genesys GVP (8.5, 9)
- Python or Java
- Speaker verification products
Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
Top Skills
Similar Jobs
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
