Senior Specialist, Media Operations - Programmatic

The Media Transformation team is focused on hands-on-keyboard activation of programmatic channels - inclusive of tagging, trafficking, buying, & more - and how & where to use the right digital platforms, and use them well, to achieve media and business goals. We ensure consistency, governance, and support around platform usage and activation activities, and aid in all ongoing building, buying, optimization, and reporting efforts.

In this role, you will have the opportunity to work on a Media Transformation Engagement, where we equip large enterprise clients with a dedicated, embedded team to support their in-housing initiatives. Acting as an extension of the client’s in-house team, you will support, manage, optimize, and report on clients’ Programmatic campaigns as part of a broader team. Successful team members in this role will demonstrate the ability to transform the client's in-house media buying capabilities by developing efficient workflows, consolidating best practices, and implementing platform optimization governance in strong collaboration with other team members.

Note: This is considered a remote/hybrid role, and you can expect to work with clients and other team members located across the US and/or internationally.

Utilize your digital media skills and ability to collaborate with internal team members while managing client communications and relationships. As a key part of client teams, you will manage end-to-end engagements and foster strong client relationships.

• Own clients’ Programmatic media efforts, including campaign planning, trafficking, setup, QA, and optimization across platforms such as CM360, DV360 (YouTube), Amazon DSP, and The Trade Desk.
• Manage client communications, providing updates, and addressing questions.
• Work effectively with team members to complete day-to-day tasks, coordinate cross-functional projects, and influence decisions and outcomes.
• Create new processes based on industry-leading best practices, and identify and optimize process inefficiencies or gaps for smoother, more efficient workflows.
• Formalize well-run and mature processes into long-term documentation for future client team reference.
• Use internal and external tools and processes for daily tasks, including Slack, GSuite, Salesforce, Workday, etc.
• Stay up-to-date on Monks offerings and identify opportunities to enhance client services.

About You:

We’re looking for well-rounded team members who can demonstrate technical proficiency and work within a constantly changing team environment with many internal and external stakeholders while conducting themselves in a consistently professional and collaborative manner. 

Qualifications: 

• 2+ years of hands-on Programmatic campaign management experience in an agency, ad tech company, trading desk, or client-side role.
• Ad Operations Experience trafficking, monitoring, and optimizing campaigns in Flashtalking or CM360.
• Experience building Programmatic ad campaigns on at least one in-scope platform: DV360 (YouTube), Amazon DSP, The Trade Desk.
• Developing, communicating, and executing digital strategy with minimal guidance.
• Conceptual understanding of the digital media landscape and the role of different platforms within the wider ecosystem.
• Experience extracting and interpreting useful insights from data sets through proficient use of Excel features.
• Creating and modifying formulas across multiple cells or data ranges.
• Utilizing mathematical operators and advanced functions such as SUM, AVERAGE, VLOOKUP, and IF statements.
• Conducting data analysis with pivot tables and charts to summarize data and visualize trends.

Skills:

• Ability to navigate ambiguity and identify and address explicit problems or roadblocks that inhibit success.
• Comfortable with client management and day to day communication
• Ability to run effective internal and/or external meetings, including agenda-building, note-taking, material preparation, and identification of action items.
• Proven ability to work with and influence cross-functional teams.
• Strong communication and presentation skills, with the ability to clearly explain complex technical ideas to multiple audiences both verbally and in writing.
• Exceptional ability to learn, adapt, discover, and test new ideas.
• Strong organizational and time management skills to manage both one-off tasks and larger initiatives, balancing personal work with team needs and priorities.
• Strong self and social awareness skills, demonstrating the ability to moderate personal stress and recognize how to best work with clients, teams, and individual peers.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

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