Senior Software Engineer I (Insights)

We want people who are passionate about building apps that you and your peers will love. As a Software Engineer in the Insights team at DigitalOcean, the software you write will power the company-wide observability platform used by engineering teams across the organization. You will help define the next generation of cloud services and create flexible and powerful observability solutions that our internal teams will leverage to support our growing customer base. Your solutions will make developers' lives (both inside DO and in the 'wild') easier by building new systems and improving the efficiency and performance of existing systems.

The Insights team is responsible for building and operating DigitalOcean's internal observability platform, handling metrics, traces, and logs at scale.

If your passion is building reliable, scalable observability systems that teams rely on every day, DigitalOcean is the right place for you.

• Develop and maintain our Insights observability platform, including metrics collection, storage, visualization, and alerting systems.
• Own and drive initiatives independently from concept to production, with minimal oversight.
• Engineer solutions to meet both internal teams' and customers' observability needs.
• Create scalable services that are performant and highly reliable in a distributed environment.
• Take part in an on-call rotation and lead incident response efforts when needed.
• Operate complex distributed systems at scale with high reliability objectives.
• Maintain and improve our observability platform with a focus on enhancing reliability and performance.
• Mentor teammates and transfer knowledge through design docs, pairing sessions, and code reviews.
• Technologies we use: Kubernetes, Go, gRPC, MySQL, Redis, Kafka, Prometheus, Grafana, OpenTelemetry, and others

• Language: Strong proficiency in Go with at least 3 years of experience in designing, building, and shipping production-grade Go applications (required, not just desired).
• Proven Site Reliability Engineering (SRE) background with experience in implementing and maintaining reliable, scalable systems.
• Hands-on experience operating and managing Kafka clusters at scale.
• Extensive experience in designing, building, and running distributed systems in production environments.
• Demonstrable experience with observability platforms and tools (e.g., Prometheus, Grafana, OpenTelemetry).
• Familiarity with SLIs/SLOs and incident response best practices.
• Experience in one or more of the following areas:
• Distributed Databases like Mongo, Redis, MySQL, PostgreSQL, etc.
• Fully managed infrastructure solutions
• Serverless components
• Kubernetes
• Containers and Container Registries
• Demonstrated ability to navigate the complexity of distributed systems to operate them in production.
• Strong ability to contribute meaningfully to discussions on architectures, implementations, design patterns, and processes with the ability to succinctly convey ideas to peers and mentees.
• Effective knowledge transfer skills and ability to mentor team members.
• Experience in Agile software development methodologies.
• Extensive experience working within a microservice architecture, with deep knowledge of both asynchronous, event-driven processing (particularly Kafka), and synchronous gRPC/HTTP-based requests.
• Comfortable with rapid execution, learning from failure, and building for scale and reliability.
• Experience working effectively on teams that operate across multiple time zones.

• $120,000 - $142,700

*This is a remote role

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