The Senior Software Engineer at Olo will develop scalable solutions, collaborate with teams, address technical debt, and enhance system performance.
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
As a Senior Software Engineer at Olo, you will develop, scale, and monitor solutions and services that facilitate the transmission of online orders to our customers. Our team has the mission to create tools and features that enable the brand's day-to-day operations.
We aim to collaborate well. We encourage new ideas and experimentation. No part of the codebase is off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern technologies.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
How you’ll make an impact
- Design and implement scalable, high-quality components and services that align with team and company goals.
- Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance.
- Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions.
- Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution.
- Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence.
- Document and share knowledge effectively to elevate the team’s technical expertise.
- Champion best practices in software development, agile methodologies, and continuous improvement.
What will set you up for success
- 5+ years of experience in software engineering - Whilst our core stack is Node.js, we welcome deep expertise in; Python, Java, Ruby, .NET, Go along with tools such as Postgres, Elasticsearch, Redis, Sns/Sqs, Kubernetes, Helm, CI/CD, etc.
- Experience with architecting and developing end-to-end flows in a distributed/microservices application architecture.
- Experience writing unit tests and testable code.
- Demonstrates strong problem-solving skills and the ability to navigate complex technical challenges.
- Exhibits excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes.
- Delivers constructive feedback that empowers individuals and strengthens the team.
- Communicates technical concepts clearly, adapting to both technical and non-technical audiences.
- Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency.
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Similar Jobs
Computer Vision • Digital Media • Kids + Family • Mobile • Software • Sports
The Staff Software Engineer will enhance video capabilities, support live streaming and storage infrastructure, and collaborate on platform development. Responsibilities include coding, mentoring, and ensuring platform reliability for millions of users.
Top Skills:
AWSC#C++GoKotlinNode.jsPythonReactRustSwiftTypescript
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.
Top Skills:
Active DirectoryAWSAzureCifsEsxGainsightGCPJIRALinuxNfsSalesforceSmbVMware
Fintech • Real Estate • Software • Financial Services • PropTech
The Default Servicing Specialist monitors investments for default events, communicates with homeowners, and conducts due diligence on default incidents, maintaining accuracy and compliance with regulations.
Top Skills:
Mortgage Servicing Software
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
