Senior Software Engineer, Cloud and Enterprise Agents

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

The goal of the Cloud and Enterprise Agents team is to provide a real-time network monitoring platform that measures, correlates, and visualizes synthetic data about global network conditions. This data allows our customers to gather performance metrics about network services and servers that they depend on and make informed decisions about how to take action should something go wrong. 

As a Software Engineer on the Cloud and Enterprise Agents team you will help the Agent Team develop the Enterprise Agent and the confidence behind its development, release and maintenance. We believe in automation and security, pillars of robust software development.

We’re looking for talented engineers with a software background, experienced in designing and operating large-scale highly available distributed systems in the cloud. You will be working within an application development team to ensure the reliability and performance of our Enterprise Agent.

• Manage the releases of new services
• Automate release and quality processes
• Own and improve the security processes associated with software development and release
• Improve code quality, testability and maintainability
• Develop internal tools to support our self-serve products

• Ability to write high quality code in Java
• Ability to design and implement scalable and well tested solutions
• Strong communication and documentation skills
• Strong sense of ownership, drive and an obsessive attention to detail
• Infrastructure as Code skills, ideally with Terraform, Puppet and Kubernetes

• Experience with CI/CD tools such as Jenkins
• Experience with the Spring Framework
• Knowledge of cloud providers, ideally AWS

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.