Senior Software Developer, Full Stack

We’re looking for a Senior Software Developer, Full Stack who can design, build, test, and ship high quality software that delivers value to our customers. You’ll be a technical leader on a small and agile team that continuously incorporates feedback to refine and improve the products and features being delivered. You will foster and challenge established patterns and best practices to improve the quality of work delivered by the team. The team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. This role reports to the Manager, Software Developer and is based remotely across Canada in accordance with Hootsuite's local employment entities). In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model.

WHAT YOU’LL DO:

• Deliver cross-domain projects, actively promoting architectural improvements for scalable solutions, and design code to bolster state of the art best practices, system security, accessibility, and privacy measures.
• Lead comprehensive testing strategies to enhance system reliability, and resolve complex issues in live environments. Oversee and uphold efficient observability measures to ensure continuous monitoring remains effective.
• Take ownership of complex projects, ensuring timely delivery, swift escalation of any blockers encountered, and collaborate closely with cross-functional teams to ensure alignment and successful execution.
• Advocate for technical solutions, foster consensus among stakeholders to move projects forward, and represent the team in high-level meetings, ensuring transparency and alignment with project objectives.
• Facilitate team growth through mentorship, foster a culture of excellence, and pursue personal growth while contributing to the development goals of the team and organization.
• Identify technical opportunities aligned with team and project goals, proactively mitigate associated risks, and provide strategic insights to optimize roadmap efficiency and achieve significant business impact.

WHAT YOU’LL NEED:

• A degree in Computer Science or Engineering, and extensive experience in designing, developing and maintaining software or an equivalent level of work experience, and a track record of substantial contributions to software projects with high business impact.
• Ability to foster and challenge existing patterns and best practices in delivering code and tests via stories and epics that impact the team or multiple teams.
• Experience working with PHP, Scala (or another functional language), Go, React, Javascript/TypeScript, MySQL, Docker, Kubernetes, Kafka, Redis, Terraform
• Independently use root cause analysis to identify and address bugs and outages. Foster and challenge logging, monitoring and debugging best practices across groups of services and apps.
• Foster and challenge architecture concepts and best practices and independently apply these practices to create new services and apps that meet system performance, modifiability, maintainability and reliability needs.
• Foster and challenge security and compliance practices in daily work.
• Foster and challenge agile processes and continuous integration and delivery practices to ship stories and high complexity epics/projects.
• You can collaborate and communicate effectively within and across departments. Lead technical discussions, listen actively and have two-way non-technical discussions with design and product. Able to represent the team across disciplines.
• Independently seek guidance, feedback, and learning opportunities from across the development organization to foster personal and professional growth. Support peers and more junior devs growth, prioritizing skill transfer.
• Display eagerness to learn and collaborate on goal-setting. Independent in creating goals aligned with personal development and supported in aligning some goals with team goals.
• Understand business and technical value behind roadmap projects and lead development scoping/project analysis. Can align business and technical requirements to bring proposals for projects to the team. Deliver on roadmaps effectively by communicating individual and epic-level risks and opportunities.
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-NS1 #LI-Hybrid