The Senior Site Reliability Engineer will manage Kubernetes clusters, maintain build pipelines, automate processes, and improve operational efficiency in a large-scale production environment.
PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.
At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Job Summary
You'll be a part of the SRE team reporting to the SRE Manager and working alongside our other Site Reliability Engineers. You'll work day to day with the Software Engineering team as well as our IT team. You'll be expected to identify, improve, automate and innovate on challenges that are presented with running a large scale production system.
Key Responsibilities
· Managing and maintaining Kubernetes clusters in support of development teams deploying and promoting microservices across environments.
· Maintaining a stable, efficient build pipeline that minimizes the time required to bring code enhancements and new functionality to our customers.
· Building and provisioning resilient processes and infrastructure in Azure.
· Working to improve operations and processes to enable developers to fully own and successfully operate the services they are introducing.
· Automating all the things: to ensure stability, efficiency, and consistent reproducibility across our operating environments.
Qualifications and Skills
· Proficient with Kubernetes and Docker.
· Familiarity with Puppet, Kafka, Redis, MySQL.
· Scripting proficiency in Python/Bash.
· Proficient with working in a Linux server environment.
· Proficient with Ansible and Terraform.
· Proficient with Git
#LI-hybrid
#LI-AJ1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Top Skills
Ansible
Bash
Docker
Git
Kafka
Kubernetes
Linux
MySQL
Puppet
Python
Redis
Terraform
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