Site Reliability Engineer

Join Our Team at Litera: Where Legal Technology Meets Excellence 

Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life’s work. 

Overview: As a Site Reliability Engineer at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession. 

Key Responsibilities: 

• Support and improve our tools for monitoring production systems 

• Make technology choices at individual level and has ability to analyze impact 

• Profile production monitoring and identifies bottlenecks 

• Demonstrate expertise in writing scripts to monitor systems. 

• Help businesses develop an overall strategy for monitoring production systems. Contribute to planning and strategy with his/her ideas 

• Document procedures for logging and monitoring systems 

• Mentor less experienced engineers in implementing their user stories and defect resolutions 

• Participate in an on-call Rotation, drive incident resolution and improve platform resiliency 

Qualifications: 

• 4-7 years of Relevant Performance Monitoring Experience 

• 4+ years of experience with scripting using PowerShell and/or python 

• 4+ years experience with logging & monitoring tools (Azure Application Insights, New Relic, ELK, AppDynamics) 

• 4+ years of Azure Experience 

• 4+ years Experience in a Windows Environment & Linux Environments 

• 4+ years of experience with code management and branching 

• 4+ Years of experience supporting client configuration and support 

• 4+ Years of experience using incident management system 

• 4+ Years of experience developing microservices with Docker & Kubernetes 

• Good understanding of standard networking protocols and components such as HTTP, DNS, TCP/IP, Networking and load balancing, and autoscaling 

Why Join Litera? 

• The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment 

• Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact 

• Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together 

• Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey. 

• Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles 

California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents is $85,000 to $100,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).