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Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Leads the Journey Intelligence Team’s analytics strategy, develops analysts, and builds measurement frameworks, segmentation strategies, and scalable data assets. Conducts exploratory analysis, experimentation, and customer lifecycle research to identify engagement opportunities. Partners with Product, Operations, and senior leadership to translate customer behavior insights into strategic initiatives and measurable improvements across the customer journey.
Top Skills:
PythonSQL
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Configure and test bonus offers for DraftKings’ loyalty program, verifying eligibility, rewards, messaging, and functionality. Troubleshoot issues, monitor live promotions, collaborate with CRM, Marketing, and Customer Experience teams, and support process improvements through automation, AI tools, and operational updates.
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Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Develop and execute full-funnel growth marketing campaigns for DraftKings Sportsbook and Predictions. Collaborate with cross-functional teams to align objectives, messaging, creative, timelines, and customer experiences. Analyze customer insights and campaign performance, establish KPIs and measurement frameworks, identify growth opportunities, and recommend optimizations. Create marketing and creative briefs, coordinate campaign kickoffs, improve workflows, and support marketing efficiency.
Top Skills:
AI
Lead the design, automation, and scaling of global compute infrastructure across data centers, cloud, and on-prem. Operate GitOps with Rancher Fleet/Flux/Helm, build self-healing tooling, own cluster autoscaling and capacity strategy, define SLOs using Datadog, and participate in on-call rotation while mentoring peers.
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Senior Site Reliability Engineer, you'll build and scale the critical Kubernetes infrastructure that powers our platforms and services. You'll solve complex reliability challenges across public cloud and on-premise environments, designing automation-first solutions that strengthen performance and simplify operations. You'll help shape architectural decisions, advance stability at scale, and build tools that give our teams the confidence to move quickly and deliver reliably.
What you'll do as a Senior Site Reliability Engineer
What you'll bring
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 128,000.00 USD - 160,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The Crown Is Yours
As a Senior Site Reliability Engineer, you'll build and scale the critical Kubernetes infrastructure that powers our platforms and services. You'll solve complex reliability challenges across public cloud and on-premise environments, designing automation-first solutions that strengthen performance and simplify operations. You'll help shape architectural decisions, advance stability at scale, and build tools that give our teams the confidence to move quickly and deliver reliably.
What you'll do as a Senior Site Reliability Engineer
- Drive stability, performance, and scalability across our global compute platform spanning multiple public clouds and on-premise environments.
- Build self-healing, fault-tolerant infrastructure and internal tooling that automates repetitive operational work and reduces toil for Platform and Application teams.
- Operate and evolve our GitOps delivery model, using Rancher Fleet, Flux, and Helm to deploy core Kubernetes services and application workloads consistently and reliably.
- Own Kubernetes scaling and capacity strategies using technologies including Karpenter, Horizontal Pod Autoscaler (HPA), Kubernetes Event-Driven Autoscaling (KEDA), and predictive scaling based on event and calendar data.
- Define and monitor service-level objectives and reliability metrics for platform components using Datadog and our logging pipeline.
- Strengthen our engineering practices by sharing knowledge, contributing to architectural and design discussions, and participating in an on-call rotation.
What you'll bring
- A Bachelor's Degree in Computer Science or a related field, or equivalent education, experience, and training.
- At least 4 years of experience managing distributed cloud and on-premise environments at scale, including strong hands-on experience with Amazon Web Services; experience with Google Cloud Platform, vSphere, or Nutanix is a plus.
- Deep expertise in Kubernetes and container orchestration, with experience designing, scaling, and troubleshooting complex workloads.
- Strong software development experience using languages such as Go and Python to build automation and infrastructure tooling.
- Working knowledge of networking and Linux-based systems, including container runtimes such as Docker and containerd, packet-level debugging, and kernel troubleshooting.
- Experience with Infrastructure as Code and configuration management tools to build scalable, consistent, and repeatable infrastructure.
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 128,000.00 USD - 160,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
DraftKings Boston, Massachusetts, USA Office
Our Boston Headquarters is in the heart of Back Bay, conveniently located near multiple public transit routes. There are countless options for coffee, food, and drinks nearby. Plus, we're just minutes away from the historic Fenway Park.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
