Lead requirements gathering and documentation for SAP EWM/WM warehouse initiatives in a regulated environment. Act as liaison between BPOs, SMEs, warehouse operations, and the SI team. Create process maps, user stories, requirements traceability matrices, and functional specs. Support testing (Dry Runs, BST, UAT), master data/internal warehouse process workstreams, CSV and regulatory compliance, and change management to ensure successful SAP solution delivery.
Position Summary
We are seeking an experienced Senior SAP EWM Business Analyst to support enterprise warehouse management initiatives within a highly regulated environment. This is a true Business Analyst role focused on gathering, documenting, and managing business requirements—not SAP configuration or technical development. The ideal candidate will serve as the liaison between business stakeholders, Business Process Owners (BPOs), Subject Matter Experts (SMEs), warehouse operations, and the System Integrator (SI) team to ensure business needs are translated into high-quality functional requirements and delivered successfully. This role requires strong experience with SAP Extended Warehouse Management (EWM) or SAP Warehouse Management (WM), business process analysis, testing readiness, and regulated industry compliance.
Work Arrangement: This is a 50/50 onsite/hybrid position, requiring approximately 50% onsite presence at Jacksonville, FL to collaborate with warehouse operations and business stakeholders, with the remaining time working remotely.
Key Responsibilities
- Lead business requirements gathering sessions with Business Process Owners (BPOs), SMEs, and warehouse operations teams.
- Document and manage business and functional requirements, ensuring complete traceability throughout the project lifecycle.
- Develop and maintain project artifacts, including business process documentation, user stories, process maps, requirements traceability matrices, and functional specifications.
- Facilitate workshops and business process discussions to identify opportunities for process improvements.
- Partner closely with the System Integrator (TCS) configuration team to ensure business requirements are accurately translated into SAP solutions.
- Support Master Data and/or Internal Warehouse Process workstreams depending on project assignment.
- Coordinate and support testing activities, including Dry Runs, Business Simulation Testing (BST), User Acceptance Testing (UAT), and defect management.
- Ensure compliance with GxP, SOX, Computer System Validation (CSV), and FDA 21 CFR Part 11 requirements.
- Work independently while collaborating effectively under Business Process Owner (BPO) leadership.
- Support change management, documentation, and continuous process improvement initiatives.
Required Qualifications
- Bachelor’s degree in business, Supply Chain, Information Systems, Engineering, or a related discipline.
- Minimum of 5 years of Business Analysis experience supporting SAP EWM or SAP WM implementations or enhancements.
- Proven experience gathering, documenting, and managing business requirements.
- Experience working in regulated industries such as pharmaceutical, biotechnology, medical device, or healthcare.
- Strong understanding of:
- SAP Extended Warehouse Management (EWM) or SAP Warehouse Management (WM)
- Master Data Management and/or Warehouse Internal Processes
- Requirements Traceability
- Business Process Mapping
- Stakeholder Management
- User Acceptance Testing (UAT)
- Business Simulation Testing (BST)
- Dry Run execution
- Experience using tools such as:
- Jira
- Signavio
- Business Process Specifications (BPS)
- Requirements Traceability documentation
- Excellent facilitation, communication, and documentation skills.
Preferred Qualifications
- Experience supporting Medical Devices, Pharmaceutical, or other Life Sciences organizations.
- Experience partnering with Tata Consultancy Services (TCS) or other large System Integrators.
- Advanced experience with Signavio process modeling.
- APICS or ASCM certification.
- Experience delivering projects using Agile or Modular delivery methodologies within regulated environments.
- Experience supporting SAP S/4HANA implementations.
- Exceptional organization and documentation capabilities.
- A proactive, detail-oriented approach with a commitment to quality and regulatory compliance.
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