Senior Sales Operations, Revenue Forecasting

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
As a Sales Forecasting Analyst at Klaviyo, you'll play a critical role in supporting accurate, scalable revenue forecasting to guide our high-growth GTM engine. You'll partner closely with Sales Leadership, Sales Operations, and cross-functional planning stakeholders to analyze performance trends, develop forecasting models, and surface actionable insights that help drive our sales motion forward.
This role is ideal for an analytically-minded problem solver with ~5 years of experience in revenue analytics, sales strategy, FP&A, or a similar function at a fast-paced tech or SaaS company.
Key Responsibilities

• Own the design, execution, and ongoing refinement of weekly and monthly revenue forecasts across multiple segments, regions, and product lines.
• Develop and maintain forecasting models that incorporate pipeline performance, conversion trends, rep productivity, seasonality, and leading indicators.
• Partner with Sales, Sales Operations, RevOps, Marketing, and Partnerships to ensure alignment on forecast methodologies and key assumptions of all of our demand channels.
• Create and maintain executive-facing reporting to drive forecast visibility and support decision-making.
• Analyze historical performance to surface trends, identify forecast risks and upside, and provide strategic recommendations.
• Support annual and quarterly planning processes with scenario modeling and sales capacity-based forecasting.
• Automate and scale forecast inputs through scripting or BI tooling (e.g., SQL, Sheets, Looker, Salesforce).

Qualifications

• Bachelor's degree in Finance, Business, Economics, Engineering, Math, or a related field.
• 5+ years of relevant experience in revenue forecasting, FP&A, sales strategy, or business analytics; SaaS or PLG/SLG hybrid experience preferred.
• Strong analytical skills with experience building and validating forecasting models using real-world GTM data.
• Advanced in Google Sheets or Excel (index/match, query, arrayformulas); comfort with SQL and business intelligence tools.
• Experience working with Salesforce and forecasting tools (e.g., Clari, Anaplan, or equivalent).
• Familiarity with ARR-based forecasting, pipeline coverage, and SaaS productivity metrics.
• Exposure to PLG-to-SLG conversion metrics or customer lifecycle analysis.
• Strong communicator who can synthesize data into insights and explain complex topics to non-technical audiences.
• Highly organized, detail-oriented, and comfortable working cross-functionally in a fast-paced environment.

#LI-CR1 #LI-Hybrid #LI-Boston
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$96,000 - $144,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.