The Senior Sales Operations Analyst drives sales performance through analytics, optimizing processes, mentoring junior analysts, and collaborating with cross-functional teams.
The Senior Sales Operations Analyst is a tenured sales operations professional responsible for driving sales performance and operational excellence across our growing organization. Leveraging advanced analytics and deep business acumen, you will identify complex data trends, partner to create scalable solutions, and implement strategies that directly impact sales effectiveness and revenue growth.
In this pivotal role, you will act as the bridge between high-level insights and organizational execution—partnering with sales leadership and cross-functional teams to optimize pipeline management, forecasting, and reporting. You will ensure best-in-class data integrity, streamline sales processes, and influence business decisions through actionable recommendations. The ideal candidate is a collaborative thought leader, comfortable mentoring teammates and working cross-functionally to empower sales teams to achieve and exceed targets.
We are flexible with geographic location—the ideal candidate can work remotely from anywhere in the U.S. or from our Bethesda, MD, or Durham, NC offices.
Primary Duties
- Serve as a strategic advisor to our Growth team leaders and Network Development leaders, proactively surfacing complex insights and recommending solutions that remove operational barriers and enable elevated performance.
- Lead collaboration with cross-functional partners—including marketing operations, SEE team, GDR, sales enablement, Contract Operations and finance—to continuously refine sales processes and drive clarity, efficiency, and organizational effectiveness.
- Oversee the forecasting process and pipeline management for dedicated regions, maintaining exceptional data integrity and hygiene; drive user adoption and play a critical role in ensuring forecasting best practices and overall exceptional forecasting accuracies occurs within the region.
- Design, implement, and deliver advanced analytics, dashboards, and scheduled/ad hoc reporting to support the RSD and Network Development Leaders and executive leadership to provide data driven decision-making.
- Identify training needs or gaps, and proactive drive for collaboration with the Sales Enablement to provide advanced training for sales teams to enable skill development, promote best practices, and optimize use of tools and systems.
- Mentor junior analysts and operational team members, fostering a data-driven culture and supporting professional growth.
- Manage a Sales Operations Salesforce Case Queue in collaboration with the other Sales Operations team members.
Minimum Qualifications
- Bachelor’s degree in a relevant field; advanced degree or professional certification preferred.
- Minimum of 5–7+ years of sales or revenue operations experience, including at least 2 years in a senior or lead capacity.
- Advanced proficiency with Salesforce CRM, Monday.com, Tableau, Contract Lifecycle Management Software, G Suite, and Microsoft Office Suite. Salesforce Administration Certification is not required but preferred.
Preferred knowledge, skills, and/or abilities
- Expert-level analytical skills with the ability to analyze complex data, identify impactful trends, and synthesize actionable insights.
- Exceptional communication and interpersonal skills; ability to influence and collaborate with stakeholders at all organizational levels, including presenting findings to senior leadership.
- Superior organizational and project management skills with demonstrated ability to manage multiple priorities and high-impact initiatives concurrently; highly detail-oriented and adept at complex problem-solving.
- Strategic thinker who thrives in a dynamic, high-growth environment and excels at driving process improvements.
- Experience mentoring and guiding junior team members.
- In-depth knowledge of value-based care models, accountable care, and population health management preferred.
Physical Requirements
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
Top Skills
Contract Lifecycle Management Software
Google Suite
Microsoft Office Suite
Monday.Com
Salesforce CRM
Tableau
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